fix problems on Fisdap [iphone]

—— Run into issues on Fisdap? Get help pending when official support gets back to you!

Fisdap

Info:

company: Headwaters Software, Inc.

: http://www.fisdap.net/contact_us

: www.fisdap.net

Chat with our AI-based Fisdap Support

🛠️ Common Fisdap Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Fisdap regularly fails to start

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Fisdap hangs during login/loading

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can toggle Airplane mode on and off to re... ⇲

UI issue

Drop-down lists are unmanageable

Fix: 1. Use search functionality: If available, use the search bar at the top of the drop-down list to quickly find the item you need instead of... ⇲

Scrolling lists are not in alphabetical order

Fix: 1. Check for sorting options: Look for any sorting or filtering options within the app that may allow you to organize lists alphabetically.... ⇲

Inability to view or edit shifts

Fix: 1. Check your user permissions: Ensure that your account has the necessary permissions to view or edit shifts. This may be set by your organ... ⇲

Syncing issue

Narratives do not save

Fix: 1. Ensure you are connected to the internet: If you are offline, narratives may not save properly. Check your connection and try saving agai... ⇲

Offline issue

Offline data entry fails

Fix: 1. Ensure the app is set to allow offline access: Check the app settings to see if there is an option to enable offline data entry. 2. Sync... ⇲

Login issues persist

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. 2. Check for typos: En... ⇲

Bugs issue

GPS/address functionality is inaccurate

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Fisdap app. 2... ⇲

Cannot input patient data

Fix: 1. Ensure you have the correct permissions: Check the app settings to ensure you have granted all necessary permissions for data entry. 2. R... ⇲

Compatibility issue

Limited access compared to desktop version

Fix: 1. Familiarize yourself with mobile features: Review the app's help section or user guide to understand what features are available on mobil... ⇲

No mobile version of the website

Fix: 1. Use the desktop site in a mobile browser: Open your mobile browser and request the desktop version of the site by selecting 'Request Desk... ⇲

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure that the app and the operating system are updated on all devices to ensure compatibility. 2. Cl... ⇲

Slow issue

Fisdap is slow to load

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to improve performance. 2. Clos... ⇲

Crashes issue

Fisdap crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often include bug fixes. 2. Clear app cache: Offload... ⇲

Features issue

Fisdap lacks essential features

Fix: 1. Familiarize yourself with existing features: Review the app's help section to ensure you are aware of all available functionalities. 2. U... ⇲

Fisdap is only useful for viewing shifts

Fix: 1. Use the desktop version for full functionality: If the app is limited, switch to the desktop version for tasks that require more than jus... ⇲

Updates issue

Recent updates worsen functionality

Fix: 1. Reinstall the app: Uninstall the app and then reinstall it from the App Store to see if this resolves any issues caused by the update. 2.... ⇲