fix problems on Sam TV Remote [iphone]

—— Run into issues on Sam TV Remote? Get help pending when official support gets back to you!

Sam TV Remote - Smart View

Info:

company: Liava Vashidze

: https://forms.gle/m1rFDun4TdxeQfdq7

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🛠️ Common Sam TV Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sam TV Remote freezes on opening screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Requires subscription restoration every time

Fix: 1. Ensure you are logged into the same Apple ID that you used to purchase the subscription. Go to Settings > [your name] > Subscriptions to... ⇲

UI issue

Continue button inaccessible on iPhone

Fix: 1. Check for screen orientation: Sometimes, the button may be off-screen due to orientation. Rotate your iPhone to see if the button becomes... ⇲

Buttons off screen on device

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if changing the display settings (like text size or zoom) helps... ⇲

Feedback screen won't scroll

Fix: 1. Close and reopen the app: Sometimes, simply restarting the app can resolve minor glitches like scrolling issues. 2. Check for updates: Go... ⇲

Settings issue

Must configure remote each time

Fix: 1. Check app settings: Look for an option in the app settings that allows you to save your configuration or preferences. Enable this option... ⇲

Payments issue

Does not recognize purchase

Fix: 1. Verify your Apple ID: Make sure you are logged into the correct Apple ID that made the purchase. Go to Settings > [your name] > Media & P... ⇲

Compatibility issue

Cannot connect to TCL Roku TVs

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and TCL Roku TV are connected to the same Wi-Fi network, as thi... ⇲

Cannot connect to LG TV

Fix: 1. Verify network connection: Ensure that both your iPhone and LG TV are connected to the same Wi-Fi network. 2. Restart both devices: Resta... ⇲

Only for Samsung smart TVs

Fix: 1. Explore other remote apps: If you have a non-Samsung TV, consider looking for alternative remote control apps that support your specific... ⇲

Ads issue

Advertised as free but requires payment

Fix: 1. Review the app's features: Check the app description in the App Store to understand which features are free and which require payment. Th... ⇲

Bait and switch pricing

Fix: 1. Review the app's pricing structure: Check the app description in the App Store for details on pricing and subscription options to underst... ⇲

Crashes issue

Sam TV Remote not working at all

Fix: 1. Restart your iPhone: A simple restart can often resolve many app-related issues. 2. Check for updates: Go to the App Store and ensure tha... ⇲