fix problems on My Fishka [iphone]

—— Run into issues on My Fishka? Get help pending when official support gets back to you!

My Fishka

Info:

company: Fishka

: http://myfishka.com

: myfishka.com

Chat with our AI-based My Fishka Support

🛠️ Common My Fishka Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Removed feature to pay via bonus

Fix: Check if there are any updates available for the app. Sometimes features are temporarily removed in certain versions and may be restored in... ⇲

My Fishka crashes after launch

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPhones) to... ⇲

UI issue

Numeric keyboard covers 'Pay' button

Fix: Try rotating your device to landscape mode. This may provide more screen space and move the numeric keyboard away from the 'Pay' button. O... ⇲

Displays incorrect barcode

Fix: Ensure that the barcode is being scanned in good lighting and that the camera is focused properly. Try scanning from different angles. OR... ⇲

Privacy issue

Requires excessive personal information

Fix: Review the app's privacy policy to understand why certain information is required. If you are uncomfortable providing specific details, chec... ⇲

Payments issue

Credit card connection fails

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR Double-check... ⇲

Payment options not functioning

Fix: Check if there are any known outages or issues with the payment processor used by the app. You can do this by searching online for any recen... ⇲

Compatibility issue

No English version available

Fix: Check your device's language settings. Go to Settings > General > Language & Region and ensure that English is set as your preferred languag... ⇲

Screen issue

My Fishka displays only a white screen

Fix: Force close the app and restart it. If that does not work, try uninstalling and reinstalling the app as mentioned earlier. OR Check for a... ⇲

Cannot log in after update

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, look for a 'Forgot Password' option to reset i... ⇲

Frequent logouts

Fix: Check your app settings for any session timeout settings. If available, adjust them to a longer duration if possible. OR Ensure that your... ⇲

Camera issue

Card scanner not working

Fix: Ensure that you are allowing the app to access your camera. Go to Settings > Privacy > Camera and make sure My Fishka is enabled. OR Try... ⇲

Account issue

Cannot recover PIN

Fix: Look for a 'Forgot PIN' option within the app. This may allow you to reset your PIN through your registered email or phone number. OR If... ⇲

Inability to add additional cards

Fix: Check if there is a limit on the number of cards you can add. This information may be found in the app's help section or terms of service.... ⇲

Storage issue

High app size for basic functionality

Fix: Check if there are any unnecessary files or data stored in the app that can be cleared. Go to the app settings and look for options to clear... ⇲

Bugs issue

Inconsistent bonus rewards

Fix: Keep track of your transactions and rewards. If you notice discrepancies, document them and check the app's FAQ or help section for clarific... ⇲