fix problems on Costco [iphone]

—— Run into issues on Costco? Get help pending when official support gets back to you!

Costco

Info:

company: Costco Wholesale Corporation

: http://www.costco.com/customer-service.html

: www.costco.com

Chat with our AI-based Costco Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App frequently fails to load

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular data... »»

Search function is ineffective

Fix: 1. Use specific keywords: When searching, try to use more specific terms or product names to narrow down the results. 2. Check for filters:... »»

Features issue

No scan and go feature

Fix: 1. Use the self-checkout: If available, use the self-checkout kiosks in-store where you can scan items as you shop. 2. Keep an eye on updat... »»

UI issue

Limited visibility of in-store inventory

Fix: 1. Use the app's store locator: Check if the app has a store locator feature that shows inventory availability at your local store. 2. Call... »»

Difficult to access purchase history

Fix: 1. Navigate to your account: Open the app, go to the 'Account' section, and look for 'Order History' or 'Purchase History'. This is usually... »»

Navigation is complicated

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... »»

Limited product details and pricing

Fix: 1. Check the website: If the app lacks detailed information, visit the Costco website for more comprehensive product details and pricing. 2... »»

Inability to view all products easily

Fix: 1. Use filters: When browsing, use any available filters to narrow down your search to specific categories or types of products. 2. Search... »»

Crashes issue

App crashes or freezes

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Hold down the power button and slide to power off, then turn it... »»

Notifications issue

Excessive notifications

Fix: 1. Adjust notification settings: Go to your iPhone's Settings > Notifications > Costco app. Here, you can customize which notifications you... »»

Inventory issue

Inconsistent product availability

Fix: 1. Check online before visiting: Use the app to check product availability before heading to the store. If an item is out of stock, consider... »»

Payments issue

No option to pay through the app

Fix: 1. Use the website: If the app does not support payment, consider using the Costco website on your mobile browser to make purchases. 2. Pre... »»

Customization issue

Lack of customizable home page

Fix: 1. Use bookmarks: If the app allows, bookmark your favorite sections or products for quicker access. 2. Explore settings: Check if there ar... »»

Bugs issue

Error messages unrelated to actual issues

Fix: 1. Restart the app: Close the app completely and reopen it to see if the error persists. 2. Clear app cache: Go to Settings > General > iPh... »»

Slow issue

Slow loading times

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular signal. If the connection is weak, try moving closer to the ro... »»

Support issue

Unresponsive customer support for app issues

Fix: 1. Use FAQs: Check the app or Costco website for a FAQ section that may address common issues without needing to contact support. 2. Explor... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Bad experience

1.4%

Neutral

1.3%

~ from our NLP analysis of 854,875 combined software ratings.

Switch to these Alternatives:

99 Ranch Market: Asian Grocery

H Mart Asian Grocery Market

Stater Bros. Markets

Crate & Barrel

Sprouts Farmers Market

Slickdeals: Deals & Discounts

Smart & Final

Pottery Barn

Raley's

Canadian Tire: Shop Smarter

Private Data Costco collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Browsing History
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Browsing History
- Usage Data
- Diagnostics