fix problems on GotSport Team App [iphone]

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—— Run into issues on GotSport Team App? Get help pending when official support gets back to you!

GotSport Team App
Info:
company: GotSoccer LLC
: https://gotsport.zendesk.com/hc/en-us
Chat with our AI-based GotSport Team App Support
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UI issue

User interface is not user friendly

Fix: Familiarize yourself with the app by exploring all its features. Take time to navigate through the menus and settings to understand where ev... ⇲

Availability does not render correctly

Fix: Refresh the app by closing it and reopening it. This can sometimes resolve rendering issues. OR Check your internet connection. A poor co... ⇲
 
Customization issue

Cannot change player photos in the app

Fix: Check if you have the necessary permissions to change player photos. If you are not the team manager or do not have admin rights, you may ne... ⇲
 
Login issue

Login issues with existing accounts

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲

GotSport Team App does not recognize email addresses

Fix: Verify that you are entering the email address associated with your account correctly. Check for typos or extra spaces that may cause recogn... ⇲
 
Compatibility issue

Limited functionality compared to website

Fix: Use the website for tasks that are not available in the app. Familiarize yourself with the website's features and use it as your primary too... ⇲
 
Features issue

Inability to gather availability for non-sanctioned events

Fix: Use a manual method to gather availability, such as sending out a group message or using a survey tool to collect responses from team member... ⇲

No option to add multiple family members

Fix: Check if the app has a family or group feature that allows you to add multiple members. If not, consider using a shared family account if th... ⇲

Cannot subscribe to calendar events

Fix: Look for an option within the app settings to sync with your device's calendar. If available, enable it to allow event subscriptions. OR... ⇲

No way to add teams

Fix: Check if you have the necessary permissions to add teams. If you are not an admin, you may need to request access from someone who is. OR... ⇲
 
Freezing issue

GotSport Team App freezes or shows a frozen screen

Fix: Force close the app and restart it. If the app continues to freeze, try restarting your iPhone to clear any temporary glitches. OR Check... ⇲
 
Support issue

No customer support available

Fix: Look for a help or FAQ section within the app or on the website. Many common issues are addressed in these resources. OR Join online foru... ⇲
 
Payments issue

High cost for app usage despite existing account

Fix: Review your subscription plan and see if there are any options to downgrade or adjust your plan to better fit your needs. OR Look for pro... ⇲
 
Messages issue

Inability to access messages

Fix: Check your app permissions to ensure that the app has access to notifications and messages. Go to Settings > Privacy > Notifications and adj... ⇲
 
Onboarding issue

Poor onboarding experience

Fix: Take time to explore the app's features on your own. Familiarize yourself with the layout and available options to improve your experience.... ⇲
 
Bugs issue

GotSport Team App is essentially useless

Fix: Identify specific features that are not working for you and focus on using the app for the functionalities that do work. Consider using the... ⇲
 
Registration issue

Requires re-registration despite existing account

Fix: Ensure that you are using the correct email and password associated with your existing account. If you have forgotten your password, use the... ⇲
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 what users are saying
Bad experience
84.5%

Good experience
14.1%

Neutral
1.4%

~ from our NLP analysis of 142 combined software ratings.

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 Private Data GotSport Team App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Annual subscription: $99.00 Team activation for GotSport