fix problems on Capital City Bank [iphone]

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—— Run into issues on Capital City Bank ? Get help pending when official support gets back to you!

Capital City Bank Mobile
Info:
company: Capital City Bank
: https://www.ccbg.com/apps/Contact-Us.cfm
: www.ccbmobile.mobi
Chat with our AI-based Capital City Bank Support
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Bugs issue

Mobile deposit feature inconsistent

Fix: 1. Ensure that you are following the app's guidelines for mobile deposits, such as taking clear pictures of the check. 2. Check for any app... ⇲

Mobile deposit fails for business checks

Fix: 1. Confirm that your account supports mobile deposits for business checks. 2. Ensure that you are following the correct procedures for depos... ⇲
 
Payments issue

Monthly service charge for higher balances

Fix: 1. Review your account terms to understand the service charge structure. 2. Consider switching to a different account type that may have low... ⇲
 
Syncing issue

Pending items may not reflect total accurately

Fix: 1. Regularly check your transaction history for updates on pending items. 2. Log out and back into the app to refresh the data. OR 1. Kee... ⇲
 
Network issue

Capital City Bank frequently goes down

Fix: 1. Check the app's status on social media or forums to see if others are experiencing similar issues. 2. Clear the app cache by going to you... ⇲
 
Updates issue

Bill pay process has changed

Fix: 1. Review any notifications or updates within the app regarding changes to the bill pay process. 2. Familiarize yourself with the new proces... ⇲

Password resets after app updates

Fix: 1. Ensure that you are using the correct password and that your device is connected to the internet. 2. Check for any app settings that may... ⇲
 
Notifications issue

Transaction details in alerts are insufficient

Fix: 1. Check the app settings to see if there are options to customize alert details. 2. Review your transaction history in the app for more det... ⇲
 
UI issue

Transaction time display is missing

Fix: 1. Log out and back into the app to refresh the display. 2. Check for any app updates that may address this issue. OR 1. If the time is c... ⇲

Checkbook register formatting issues

Fix: 1. Check the app settings for any options to adjust the formatting of the checkbook register. 2. Try rotating your device to landscape mode... ⇲
 
Slow issue

Capital City Bank loads slowly

Fix: 1. Clear the app cache by going to your iPhone settings, selecting the app, and clearing the cache. 2. Ensure that your device has enough st... ⇲
 
Crashes issue

Capital City Bank crashes during check deposits

Fix: 1. Ensure that you are using the latest version of the app. 2. Try closing other apps running in the background to free up resources. OR... ⇲
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 what users are saying
Good experience
92.5%

Bad experience
5.2%

Neutral
2.3%

~ from our NLP analysis of 3,181 combined software ratings.

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 Private Data Capital City Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics