—— Run into issues on Госуслуги Биометрия? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. This can res... ⇲
Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older models) to... ⇲
Fix: Check if you can consolidate services within the app. Some apps allow you to link multiple services under one account. Look for an option in... ⇲
Fix: Ensure that NFC is enabled on your iPhone. Go to Settings > NFC and make sure it is turned on. If your iPhone model supports NFC, it should... ⇲
Fix: Make sure you are in a well-lit area to improve the quality of the selfie. Poor lighting can make the process more difficult and lead to fai... ⇲
Fix: Close any background apps that may be using resources. Double-click the Home button (or swipe up from the bottom) to view open apps and swip... ⇲
Fix: Check your internet connection. Ensure you have a stable Wi-Fi or mobile data connection. If the connection is weak, try moving closer to yo... ⇲
Fix: Ensure that all required fields are filled out correctly and that you are following the prompts as instructed. Double-check for any typos or... ⇲
Fix: Provide feedback within the app if there is an option to do so. This can help improve future updates, even though you are not contacting dev... ⇲