fix problems on Secret Santa App [iphone]

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—— Run into issues on Secret Santa App? Get help pending when official support gets back to you!

Secret Santa app - draw names
Info:
company: Jeremie Leroy
: https://scrtsanta.app
: scrtsanta.app
Chat with our AI-based Secret Santa app Support
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UI issue

Live mode doesn't indicate next person

Fix: 1. Ensure that you are in the correct mode. Check if you are in 'Live Mode' and not in a different viewing mode. 2. Restart the app to refre... ⇲

No option to hide keyboard

Fix: 1. Tap outside the text input area to dismiss the keyboard. This is a common method in many apps. 2. If tapping outside does not work, try u... ⇲

No prompting for gift ideas

Fix: 1. Create a shared document or group chat where participants can suggest gift ideas. This can be done using Google Docs or a messaging app.... ⇲
 
Messages issue

Emails not sent to all participants

Fix: 1. Verify that all participants' email addresses are correctly entered in the app. Check for typos or missing characters. 2. Check your inte... ⇲

Unable to check or resend emails

Fix: 1. Check your email app to see if the emails were sent and if they are in your sent folder. 2. If you cannot find the emails, try logging ou... ⇲
 
Ads issue

Upselling at every opportunity

Fix: 1. Familiarize yourself with the free features of the app to maximize your experience without needing to upgrade. 2. If the upselling is dis... ⇲

Ads interfere with usage

Fix: 1. If the ads are too intrusive, consider using the app in airplane mode to avoid them. 2. Check if there is an option to purchase an ad-fre... ⇲
 
Payments issue

Free option doesn't reveal names

Fix: 1. Review the app's features to understand what is included in the free version. If name revealing is a premium feature, consider whether up... ⇲

Limited functionality without payment

Fix: 1. Explore the free features thoroughly to maximize what you can do without payment. 2. If you find the limitations too restrictive, conside... ⇲

Paywall for basic features

Fix: 1. Review the app's features to determine which are essential for your needs and whether the cost of upgrading is justified. 2. If you prefe... ⇲

Limited number of participants without payment

Fix: 1. Review the app's participant limit for the free version and plan your Secret Santa group accordingly. 2. If you have more participants th... ⇲
 
Privacy issue

Text feature sends from personal phone

Fix: 1. Check the app settings to see if there is an option to use a different messaging service or to send messages through the app instead of y... ⇲
 
Freezing issue

Secret Santa app freezes after payment

Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the app to freeze. 2. Check for updates to the app in the App Sto... ⇲
 
Bugs issue

Same name assigned to multiple participants

Fix: 1. Double-check the participant list to ensure that names are entered correctly and that there are no duplicates. 2. If the app allows, try... ⇲
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 what users are saying
Good experience
95.9%

Bad experience
2.7%

Neutral
1.4%

~ from our NLP analysis of 2,413 combined software ratings.

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 Private Data Secret Santa app collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Christmas: $1.99 Create a Secret Santa circle for 10+ players
  2. Monito Monita: $3.99 Unlock Monito Monita
  3. Santa Claus: $0.99 Resend gift exchange emails
  4. Kris Kringel: $2.99 Send invites by email or SMS
  5. Unlock all features: $4.99 Unlock all premium features
  6. Unlock all features: $5.99 Unlock all premium features
  7. Unlock all features: $9.99 Unlock all Premium features
  8. Premium (for Friends): $0.00 Unlock all premium features
  9. Send by SMS: $0.99 Send Secret Santa notifications by SMS