fix problems on MyFLFCU [iphone]

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—— Run into issues on MyFLFCU? Get help pending when official support gets back to you!

MyFLFCU
Info:
company: Fort Liberty Federal Credit Union
: http://www.MyFortLibertyFCU.org
: www.MyFortLibertyFCU.org
Chat with our AI-based MyFLFCU Support
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Support issue

No option to contact customer service via app

Fix: 1. Check the app for a 'Help' or 'Support' section, which may provide FAQs or troubleshooting tips. 2. If no contact option is available, vi... ⇲
 
Account issue

Difficulty finding account number without logging in

Fix: 1. If you have access to any previous bank statements or documents, your account number should be listed there. 2. Alternatively, check any... ⇲

Cannot transfer between accounts within the app

Fix: 1. Check the app for any 'Transfer' or 'Move Funds' options. 2. If this feature is not available, log in to the MyFLFCU website to perform t... ⇲
 
Security issue

Lack of ability to lock/unlock debit card

Fix: 1. Check the app for any security settings or card management options. 2. If there is no option available, log in to the MyFLFCU website and... ⇲
 
Updates issue

MyFLFCU does not update frequently

Fix: 1. Check the App Store for any available updates for MyFLFCU. 2. If updates are available, download and install them to ensure you have the... ⇲

Widget not working after iOS update

Fix: 1. Remove the widget from your home screen and then re-add it. 2. To do this, long-press on the widget, select 'Remove Widget', then go to t... ⇲
 
Camera issue

Camera function for check deposit sometimes fails

Fix: 1. Ensure that your camera lens is clean and unobstructed. 2. Try closing the app and reopening it, then attempt to use the camera function... ⇲
 
UI issue

New version is less user-friendly

Fix: 1. Familiarize yourself with the new layout by exploring each section of the app. 2. Look for any tutorials or guides within the app that ma... ⇲
 
Compatibility issue

Limited functionality compared to website

Fix: 1. Identify the specific functions you need that are missing in the app. 2. Use the MyFLFCU website for those specific tasks until the app i... ⇲
 
Login issue

Invalid credentials error after update

Fix: 1. Double-check your username and password for any typos. 2. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
Notifications issue

No notifications for excessive online charges

Fix: 1. Check the app settings to ensure that notifications are enabled. 2. Look for any options related to transaction alerts or spending limits... ⇲
 
Bugs issue

MyFLFCU sometimes cancels deposits without clear instructions

Fix: 1. Ensure that you are following all on-screen instructions carefully when making a deposit. 2. If the app cancels the deposit, check for an... ⇲
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 what users are saying
Good experience
94.5%

Bad experience
3.1%

Neutral
2.4%

~ from our NLP analysis of 1,628 combined software ratings.

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 Private Data MyFLFCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data