—— Run into issues on VCS Focus? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to ensure notifications are enabled. Go to 'Settings' on your iPhone, scroll down to find VCS Focus, and tap on it. M... ⇲
Fix: If there is no toggle option within the app, check for any updates to the app in the App Store. Sometimes, features are added in newer versi... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Check if your iPhone is set to remember passwords. Go to 'Settings' > 'Passwords' and ensure that the option to save passwords is enabled. T... ⇲
Fix: Ensure that your internet connection is stable. Frequent logouts can occur due to connectivity issues. Try switching between Wi-Fi and cellu... ⇲
Fix: Look for an option within the app to delete messages. This is often found by swiping left on the message or tapping and holding it. If there... ⇲
Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲
Fix: Force close the app and reopen it. To do this, double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on VCS... ⇲
Fix: Verify that notifications for teacher messages are enabled in the app settings. If there is a specific section for notifications, ensure tha... ⇲