fix problems on StarryLens [iphone]

—— Run into issues on StarryLens? Get help pending when official support gets back to you!

StarryLens - Night Sky Camera

Info:

company: Yuanye Technology

: https://www.yuanye.ai

Chat with our AI-based StarryLens Support

🛠️ Common StarryLens Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

StarryLens crashes when using star mode

Fix: 1. Restart the App: Close the StarryLens app completely by swiping it away from the app switcher. Then, reopen the app and try using star mo... ⇲

StarryLens crashes when using galaxy mode

Fix: 1. Restart the App: Similar to the previous issue, close the app completely and reopen it. This can help reset any temporary issues causing... ⇲

Freezing issue

processing freezes and app closes

Fix: 1. Restart Your iPhone: Sometimes, a simple restart of your device can resolve processing issues. Hold down the power button and slide to po... ⇲

StarryLens freezes after taking a photo

Fix: 1. Clear App Cache: If the app has an option to clear cache or temporary files, use it. This can help improve performance and reduce freezin... ⇲

Gameplay issue

StarryLens is useless for capturing northern lights

Fix: 1. Adjust Camera Settings: Experiment with different exposure settings within the app. Increase the exposure time to capture more light, whi... ⇲

Video issue

missing features for video capture

Fix: 1. Explore App Settings: Check the app settings to see if there are any options to enable or enhance video capture features. Sometimes, feat... ⇲