fix problems on Professional Photo Editor App [iphone]

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—— Run into issues on Professional Photo Editor App? Get help pending when official support gets back to you!

Professional Photo Editor App
Info:
company: Retouchit LLC
: http://www.retouchifyapp.com
Chat with our AI-based Professional Photo Editor App Support
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Support issue

Poor customer service response

Fix: To expedite responses from customer service, ensure that you provide all necessary details in your initial inquiry, including your account i... ⇲
 
Payments issue

No refund policy for unsatisfactory edits

Fix: Before submitting your photos, review the app's terms of service regarding refunds and satisfaction guarantees. If you are unsure, consider... ⇲

Double charging for edits

Fix: If you notice a double charge, check your payment history in the app and confirm the charges. If you find discrepancies, document the detail... ⇲

Limited editing options without payment

Fix: To maximize your editing capabilities without incurring costs, explore all available free features and tools within the app. Familiarize you... ⇲
 
Freezing issue

Professional Photo Editor App freezes or crashes

Fix: To resolve app freezing or crashing issues, first ensure that your iPhone's operating system is up to date. Go to Settings > General > Softw... ⇲
 
Messages issue

Inability to communicate with editors

Fix: To improve communication with editors, use the app's comment or notes section when submitting your photos to provide specific instructions o... ⇲
 
Slow issue

Slow app performance

Fix: To enhance app performance, try clearing the app's cache if the option is available in the settings. Additionally, ensure that you have suff... ⇲
 
Uploads issue

Photos not delivered as promised

Fix: If your photos are not delivered on time, check the app for any notifications or updates regarding your order status. Sometimes, delays can... ⇲

Issues with photo uploads

Fix: To troubleshoot upload issues, ensure that your internet connection is stable. If you are using cellular data, try switching to Wi-Fi for a... ⇲
 
Bugs issue

Lack of symmetry in edits

Fix: To address symmetry issues in your edits, provide specific instructions regarding the desired symmetry when submitting your photos. Referenc... ⇲

Overexposed photos not corrected properly

Fix: When submitting photos that are overexposed, include specific notes requesting adjustments to brightness and contrast. This can help the edi... ⇲

Inaccurate body proportions in edits

Fix: To ensure accurate body proportions, provide clear guidelines and reference images when submitting your photos. This can help the editors un... ⇲

Editors not following specific requests

Fix: To improve the chances of your specific requests being followed, be as detailed as possible in your instructions. Use bullet points or numbe... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.5%

Bad experience
11.7%

Neutral
1.8%

~ from our NLP analysis of 111 combined software ratings.

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 Private Data Professional Photo Editor App collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Custom Order: $3.99 A custom Retouchify order allows the user to select the effects applied, the weight of the effect, and notes on how the image should be adjusted. Users also have the ability to leave detailed instructions for the designer.
  2. Express Retouch: $1.99 An Express Retouch order is our low-cost option that lets you relax and leave the heavy lifting to our designers.