fix problems on Drawnames [iphone]

—— Run into issues on Drawnames ? Get help pending when official support gets back to you!

drawnames | Secret Santa app

Info:

company: Meetrix Online

: https://www.drawnames.com/help

: www.drawnames.com

Chat with our AI-based drawnames Support

🛠️ Common drawnames Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

drawnames includes non-participants in name draw

Fix: Ensure that all participants are correctly added to the group before the draw. Go to the group settings and verify the list of participants.... ⇲

Password reset issues

Fix: Check your email for the password reset link and ensure it is not in your spam folder. If you do not receive the email, try using a differen... ⇲

Customization issue

Cannot adjust clothing sizes on wishlist

Fix: When adding items to your wishlist, look for a size selection option. If it’s not available, consider adding a note in the item description... ⇲

Limited wishlist item options

Fix: Explore external websites or stores for additional gift ideas and manually add them to your wishlist by using the 'Add Item' feature in the... ⇲

No option to generate names without extra input

Fix: Check the settings in the app to see if there is an option to simplify the name draw process. If not, you may need to manually input the nam... ⇲

Difficulty adding or removing participants

Fix: Go to the group settings and look for the option to manage participants. Ensure you have the necessary permissions to make changes to the gr... ⇲

Limited wishlist suggestions based on age and gender

Fix: Use external resources or websites to find gift ideas that fit the age and gender of the participants, and manually add them to your wishlis... ⇲

drawnames does not allow for a 'don't buy' list

Fix: Create a separate note or document to list items that should not be purchased and share it with your group members to keep everyone informed... ⇲

No way to log in to existing accounts

Fix: Ensure you are using the correct email and password combination. If you have forgotten your password, use the password reset feature to rega... ⇲

Account issue

Inability to access group after joining

Fix: Double-check that you have joined the correct group by verifying the group code or link. If you are still unable to access it, try logging o... ⇲

UI issue

drawnames does not adapt to landscape mode

Fix: Check your device settings to ensure that rotation lock is turned off. This can sometimes prevent apps from switching to landscape mode. O... ⇲

Cannot view selected wishlist items easily

Fix: Try organizing your wishlist by categories or tags to make it easier to navigate through selected items. Use the search function if availabl... ⇲

Bugs issue

Issues with app functionality and access

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them. OR If functionalit... ⇲

Compatibility issue

Inconsistent performance between app and browser

Fix: If you experience better performance on the browser, consider using it as your primary method for managing your Secret Santa activities unti... ⇲

drawnames does not support larger screens effectively

Fix: Check your device settings to ensure that display settings are optimized for larger screens. Adjust text size and display settings as needed... ⇲