—— Run into issues on NBB Digital Banking? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To simplify the account transfer process, start by ensuring that you have all necessary information at hand, such as account numbers and rou... ⇲
Fix: To expedite the account opening process, gather all required documents beforehand, such as identification and proof of address. Ensure that... ⇲
Fix: Ensure that you are using the latest version of the app, as updates may fix bugs related to the ekyc process. If prompted for ekyc again, do... ⇲
Fix: Check if the app has an option to initiate a fixed deposit request online. If not, prepare all necessary documents and information to make y... ⇲
Fix: Review the app's transfer options to ensure you are using the correct method for your desired transfer type. Some apps have different sectio... ⇲
Fix: Review the app's guidelines for international transfers to ensure you are following the correct procedures. Make sure you have all required... ⇲
Fix: If live chat support is unresponsive, try refreshing the app or restarting your device. This can sometimes resolve temporary glitches that a... ⇲
Fix: Explore the app thoroughly to see if the features have been relocated or renamed. Sometimes, updates change the layout or organization of fe... ⇲
Fix: Log out of the app and log back in to refresh your account information. This can sometimes resolve display issues after an update. OR Che... ⇲
Fix: To minimize the need for account resets, ensure that you are using the latest version of the app and that your device's operating system is... ⇲
Fix: After changing your password, ensure that you are entering the new password correctly, paying attention to case sensitivity and any special... ⇲
Fix: Ensure that biometric login is enabled in the app settings. If it is, try disabling and then re-enabling the feature to reset it. Also, chec... ⇲
Fix: Ensure that your device meets the minimum system requirements for the app. Check for any available updates for your device's operating syste... ⇲
Fix: To address crashes, first ensure that you are using the latest version of the app. Developers often release updates to fix bugs that cause c... ⇲
Fix: If you encounter an infinite loading screen, try closing the app completely and reopening it. If that doesn't work, check your internet conn... ⇲
Fix: To manage the app size, regularly clear the app's cache and data if the option is available. This can help free up space without losing impo... ⇲