fix problems on Fidium Attune WiFi [iphone]

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—— Run into issues on Fidium Attune WiFi? Get help pending when official support gets back to you!

Fidium Attune WiFi
Info:
company: Plume Design, Inc.
: https://www.fidiumfiber.com/attune
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Payments issue

unable to pay bills online

Fix: 1. Ensure your internet connection is stable. 2. Try accessing the payment section of the app again after restarting the app. 3. If the issu... ⇲

payment methods limited to web only

Fix: 1. Use the web version of the payment portal to make your payments. 2. Save the payment portal as a bookmark for easier access in the future... ⇲
 
Network issue

frequent drops in connection

Fix: 1. Move closer to your Wi-Fi router to see if the connection improves. 2. Check for any physical obstructions or electronic devices that may... ⇲

issues with device connectivity

Fix: 1. Restart the affected device and reconnect to the Wi-Fi network. 2. Forget the Wi-Fi network on the device and reconnect by entering the p... ⇲

inconsistent speed test results

Fix: 1. Run multiple speed tests at different times of the day to get an average speed. 2. Ensure that no other devices are using bandwidth durin... ⇲
 
Slow issue

intermittent slow speeds

Fix: 1. Run a speed test using a reliable app or website to check your current speeds. 2. Restart your router and your iPhone to refresh the conn... ⇲
 
Support issue

customer service unresponsive

Fix: 1. Check the app for any FAQs or troubleshooting guides that may address your issue. 2. Look for community forums or user groups online wher... ⇲
 
Settings issue

limited parental controls

Fix: 1. Explore the app settings to see if there are any existing parental control features that you may not have noticed. 2. Consider using thir... ⇲

no option to restart router

Fix: 1. Manually restart your router by unplugging it for 10 seconds and plugging it back in. 2. If you have access to the router's web interface... ⇲

no way to control individual channels

Fix: 1. Check the app settings to see if there are any options for channel management. 2. If not, consider using a third-party app that allows fo... ⇲
 
Bugs issue

inaccurate bandwidth usage reporting

Fix: 1. Restart your router to refresh the connection and see if the reporting improves. 2. Monitor your usage manually by checking your data usa... ⇲
 
UI issue

port forwarding button non-functional

Fix: 1. Restart the app and your router to see if the button becomes functional. 2. Check if your router's firmware is up to date, as outdated fi... ⇲
 
Crashes issue

Fidium Attune WiFi requires frequent restarts

Fix: 1. Ensure that your iPhone's operating system is up to date, as updates can fix bugs that cause apps to misbehave. 2. Clear the app's cache... ⇲

Fidium Attune WiFi crashes after updates

Fix: 1. Uninstall the app and reinstall it from the App Store to ensure you have a fresh version. 2. Restart your iPhone after the update to clea... ⇲
 
Loading issue

Fidium Attune WiFi stuck on 'Searching for pods'

Fix: 1. Ensure that your pods are powered on and within range of your router. 2. Restart the app and your iPhone to refresh the connection. OR... ⇲
 
Privacy issue

default traffic filtering without opt-in

Fix: 1. Check the app settings to see if there is an option to disable traffic filtering. 2. If you cannot find an option, consider using a VPN t... ⇲
 
Account issue

unable to reset Wi-Fi password

Fix: 1. Access your router's web interface (if available) to reset the Wi-Fi password directly. 2. If you cannot access the router settings, try... ⇲
 
Permissions issue

no access to router settings

Fix: 1. Try accessing the router settings through a web browser using the router's IP address (usually found on the router itself). 2. If you hav... ⇲
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 what users are saying
Good experience
80.4%

Bad experience
15.1%

Neutral
4.5%

~ from our NLP analysis of 4,027 combined software ratings.

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 Private Data Fidium Attune WiFi collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics