fix problems on Mywellness [iphone]

—— Run into issues on Mywellness? Get help pending when official support gets back to you!

Mywellness

Info:

company: Technogym

: https://www.technogym.com

: www.technogym.com

Chat with our AI-based Mywellness Support

🛠️ Common Mywellness Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Password reset issues

Fix: Ensure you are using the correct email address associated with your Mywellness account. Go to the login screen, click on 'Forgot Password?',... ⇲

13% of users had this problem

Data not syncing with Apple Health

Fix: Check if Mywellness has permission to access Apple Health. Go to your iPhone's Settings > Privacy > Health > Apps, and ensure Mywellness is... ⇲

13% of users had this problem

Search issue

Search feature is difficult to use

Fix: Try using specific keywords related to your search. For example, if searching for a workout, include the type of workout (e.g., 'yoga', 'str... ⇲

Cannot find previous workouts easily

Fix: Use the app's history or log feature to view past workouts. This is often found in the profile or settings section. OR If the app does no... ⇲

UI issue

Blank exercise lists

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Mywellness, and check for updates. OR If the lists... ⇲

User interface is not intuitive

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help improve your experience. OR Lo... ⇲

Bugs issue

Does not remember weights and reps

Fix: Make sure you are saving your workouts after entering weights and reps. Look for a 'Save' button at the end of your workout entry. OR If... ⇲

Class booking issues

Fix: Ensure you have a stable internet connection when trying to book classes. If you are on mobile data, switch to Wi-Fi if possible. OR If t... ⇲

Inaccurate calorie tracking

Fix: Double-check the settings in the app to ensure your personal information (age, weight, height) is entered correctly, as this affects calorie... ⇲

Mywellness does not save workout logs

Fix: Ensure you are saving your workouts before exiting the app. Look for a 'Save' button after logging your workout details. OR If the app st... ⇲

Inconsistent data recording

Fix: Ensure that you are consistently entering data in the same format. For example, always use the same units of measurement. OR If inconsist... ⇲

Mywellness logs workouts incorrectly

Fix: Double-check the entries you are making to ensure they are accurate. If you notice discrepancies, try logging out and back in to refresh the... ⇲

Compatibility issue

QR reader lacks compatibility

Fix: Check if your iPhone's camera is functioning properly. Test it with other QR codes to ensure the issue is with the app and not the camera.... ⇲

Mywellness does not connect with Apple Watch

Fix: Check if the Mywellness app is installed on your Apple Watch and ensure that both devices are updated to the latest software versions. OR... ⇲

Slow issue

Slow app performance

Fix: Clear the app's cache by going to your iPhone's Settings > Mywellness > Storage and selecting 'Clear Cache' if available. OR If the app c... ⇲

Crashes issue

Mywellness crashes frequently

Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR If... ⇲

Customization issue

No option to create and save workouts

Fix: Check if there is a 'Create Workout' feature in the app. If not, consider using a different app that allows for custom workout creation. O... ⇲

No option to save notes or journals

Fix: Look for a 'Notes' or 'Journal' feature in the app settings. If it is not available, consider using a separate notes app for this purpose.... ⇲

Settings issue

Cannot change distance units

Fix: Look for a settings option within the app that allows you to change measurement units. This is often found under 'Settings' or 'Preferences'... ⇲

Cannot cancel class bookings same day

Fix: Review the app's cancellation policy to understand the time frame for cancellations. If same-day cancellations are not allowed, plan ahead f... ⇲

Video issue

No video guidance available

Fix: Check if there are any settings within the app to enable video guidance. Sometimes this feature may be turned off by default. OR As a wor... ⇲

Mywellness frequently requires re-login

Fix: Check your app settings to see if there is an option to stay logged in. If not, ensure your internet connection is stable when using the app... ⇲

Loading issue

Class schedules take too long to load

Fix: Ensure you have a strong internet connection. If on mobile data, switch to Wi-Fi for better performance. OR If the schedules are still sl... ⇲

Support issue

No support for feedback or issues

Fix: Look for a help or FAQ section within the app that may provide answers to common issues. OR Consider using online forums or community gro... ⇲

Syncing issue

Mywellness does not reflect completed activities

Fix: Ensure you are saving your activities after completing them. Look for a 'Save' or 'Complete' button after logging your activity. OR If th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.5%

Bad experience

4.1%

Neutral

1.5%

~ from our NLP analysis of 3,367 combined software ratings.

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Private Data Mywellness collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics