fix problems on BBO [iphone]

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—— Run into issues on BBO? Get help pending when official support gets back to you!

BBO – Bridge Base Online
Info:
company: Bridge Base On Line, LLC
: https://bridgebase.com
: bridgebase.com
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Bugs issue

Irritating systemic flaws

Fix: Keep the app updated to the latest version, as updates often fix systemic flaws. Check the App Store for any available updates and install t... ⇲
 
Gameplay issue

Unpredictable AI bidding

Fix: Experiment with different AI settings if available, as some apps allow you to choose the level of AI difficulty or style. This may lead to m... ⇲

Cheating prevalent in games

Fix: Report any suspicious behavior through the app's reporting feature to help maintain fair play. Familiarize yourself with the reporting proce... ⇲

AI bidding not accurate

Fix: Adjust the settings for AI play if available, as some apps allow you to select different AI levels or styles that may perform better. OR... ⇲

Toxic player behavior

Fix: Utilize the block or mute features within the app to avoid interactions with toxic players. Familiarize yourself with these features to enha... ⇲

Difficulty controlling bots

Fix: Review the app's help section for tips on how to effectively control bots and adjust their settings if available. OR Practice playing wit... ⇲
 
Security issue

Password reset email contains new password in clear

Fix: Change your password immediately after receiving the email to something more secure. Use a combination of letters, numbers, and symbols to e... ⇲

Errors when setting new password

Fix: Ensure that your new password meets all the specified criteria (length, character types, etc.). If you continue to experience errors, try us... ⇲
 
Network issue

Connection issues during play

Fix: Check your internet connection and switch to a more stable network if possible. Consider using Wi-Fi instead of cellular data for a more rel... ⇲

Disconnects when switching windows

Fix: Avoid switching windows while playing, if possible, to maintain a stable connection. Try to keep the app in focus during gameplay. OR Che... ⇲

Frequent disconnections during play

Fix: Ensure that your internet connection is stable and consider switching to a wired connection if possible for better reliability. OR Close... ⇲

Lack of automated credits for disconnections

Fix: Keep track of your disconnections and report them through the app's support feature to request credits manually if needed. OR Engage with... ⇲
 
Support issue

Lack of teaching resources for beginners

Fix: Look for online tutorials or videos on platforms like YouTube that explain the basics of bridge and how to use BBO effectively. OR Join b... ⇲
 
UI issue

Non-intuitive app interface

Fix: Spend some time exploring the app's interface to familiarize yourself with its layout and features. Look for a tutorial or help section that... ⇲

Clunky app interface

Fix: Take time to explore the app's features and settings to find shortcuts or options that may streamline your experience. OR Provide feedbac... ⇲

Dated UI

Fix: Familiarize yourself with the current UI and explore its features to maximize your experience despite its dated appearance. OR Provide fe... ⇲
 
Freezing issue

Keyboard slows down and freezes

Fix: Restart the app and your device to clear any temporary glitches that may be causing the keyboard to slow down. OR Check for any software... ⇲

Stuck app state requiring restart

Fix: Force close the app and restart it to resolve the stuck state. On iOS, swipe up from the bottom of the screen and swipe the app off the scre... ⇲
 
Audio issue

No sound on iPad Pro 2nd generation

Fix: Check the volume settings on your iPad and ensure that the app is not muted. Also, check if the sound is enabled in the app's settings. OR... ⇲

Audio control issues

Fix: Check the app's audio settings to ensure that sound is enabled and properly configured. Adjust the volume settings on your device as well.... ⇲
 
Crashes issue

BBO crashes without warning

Fix: Ensure that you have the latest version of the app installed, as updates often fix stability issues. Check the App Store for updates. OR... ⇲
 
Ads issue

Annoying advertisements

Fix: Look for an option within the app to purchase an ad-free version or subscription if available, which can enhance your experience. OR Cons... ⇲

Obnoxious ads

Fix: Look for an option within the app to purchase an ad-free version or subscription if available, which can enhance your experience. OR Cons... ⇲

Full-page ads interrupting gameplay

Fix: Look for an option within the app to purchase an ad-free version or subscription if available, which can enhance your experience. OR Cons... ⇲
 
Login issue

Login issues

Fix: Double-check your login credentials for accuracy, including any capitalization or special characters. If necessary, reset your password. O... ⇲

Inability to log in

Fix: Double-check your login credentials for accuracy, including any capitalization or special characters. If necessary, reset your password. O... ⇲
 
Screen issue

Screen goes blank during play

Fix: Try restarting the app to see if that resolves the issue. If it persists, check for any available updates for the app. OR If the problem... ⇲
 
Privacy issue

Loss of anonymous play with robots

Fix: Check the app settings to see if there is an option to enable anonymous play or play with bots without revealing your identity. OR Consid... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
46.6%

Bad experience
40.1%

Neutral
13.4%

~ from our NLP analysis of 277 combined software ratings.

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 Private Data BBO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 10 BB$: $16.99 10 Bridge Base Dollars
  2. 20 BB$: $33.99 20 Bridge Base Dollars
  3. 30 BB$: $49.99 30 Bridge Base Dollars
  4. 50 BB$: $79.99 50 Bridge Base Dollars
  5. 120 BB$: $179.99 120 Bridge Base Dollars