fix problems on XR Viewer (Augmented Reality) [iphone]

—— Run into issues on XR Viewer (Augmented Reality)? Get help pending when official support gets back to you!

XR Viewer (Augmented Reality)

Info:

company: SevenD GmbH

: https://www.xrviewer.de/

: www.xrviewer.de

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🛠️ Common XR Viewer (Augmented Reality) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

difficult to place and resize objects

Fix: To improve the placement and resizing of objects in XR Viewer, try the following steps: 1. Ensure you are in the correct mode for object man... ⇲

recent tab does not work

Fix: If the recent tab is not functioning, try clearing the app's cache. Go to your iPhone's Settings > General > iPhone Storage > XR Viewer, and... ⇲

Compatibility issue

MTL and image files not being read

Fix: To resolve issues with MTL and image files not being read, ensure that the files are correctly formatted and compatible with XR Viewer. Chec... ⇲

inconsistent performance across devices

Fix: To address inconsistent performance, ensure that all devices are running the same version of XR Viewer. Check for updates on each device and... ⇲

Support issue

no support for animations

Fix: If XR Viewer does not support animations, consider using a different app that specializes in animated AR content. Research and download an a... ⇲

AR issue

AR features not displaying

Fix: To troubleshoot AR features not displaying, first ensure that your device's camera is functioning properly. Open the Camera app to check if... ⇲

Storage issue

limited file handling

Fix: To improve file handling, check if there are any file size limits specified in the app's documentation. If your files exceed these limits, c... ⇲

UI issue

objects appear huge and cannot be resized

Fix: If objects appear oversized, try adjusting the scale settings within the app. Look for a scale or size adjustment option in the object prope... ⇲

Loading issue

textureless objects when loading files

Fix: To fix textureless objects, ensure that the texture files are correctly linked to the 3D model. Check the file paths in your 3D modeling sof... ⇲

Permissions issue

no camera permission request

Fix: If XR Viewer does not prompt for camera permissions, manually check the permissions in your iPhone settings. Go to Settings > Privacy > Came... ⇲

Performance issue