fix problems on Freedom First [iphone]

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—— Run into issues on Freedom First ? Get help pending when official support gets back to you!

Freedom First Mobile
Info:
company: Freedom First Federal Credit Union
: https://www.freedomfirstcu.com/
: www.freedomfirstcu.com
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Loading issue

Requires multiple reloads to display accounts

Fix: Check for app updates in the App Store. Developers often release updates to fix bugs and improve performance. Keeping the app updated can re... ⇲

Freedom First takes too long to open after updates

Fix: After an update, give the app some time to load as it may be syncing data. If it continues to take too long, try restarting your iPhone to c... ⇲
 
Payments issue

Freedom First does not allow modification of scheduled payments

Fix: Check if there is an option to edit scheduled payments within the app. Navigate to the payments section, select the scheduled payment, and l... ⇲
 
Login issue

Touch ID functionality is unreliable

Fix: Re-enable Touch ID for the app. Go to your iPhone settings, select 'Touch ID & Passcode', and ensure that the Freedom First Mobile app is en... ⇲
 
Crashes issue

Freedom First frequently crashes or freezes

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An outdated o... ⇲
 
Syncing issue

Transaction list does not update without force closing

Fix: Try refreshing the transaction list manually by pulling down on the screen in the transaction section. This can prompt the app to update the... ⇲

Freedom First fails to show updated transaction data

Fix: Try refreshing the transaction list by pulling down on the screen in the transaction section. This can prompt the app to update the informat... ⇲
 
Account issue

Lacks visibility of individual credit card transactions

Fix: Check if there is a specific section for credit card transactions within the app. Sometimes, these transactions are categorized separately f... ⇲

Errors when checking account balances

Fix: Log out of the app and log back in to refresh your account information. This can often resolve temporary errors. OR If the issue persists... ⇲
 
Support issue

No 24-hour support available

Fix: Utilize the app's FAQ or help section for common issues. Many apps provide self-help resources that can assist you with common problems with... ⇲

Tech support is unresponsive

Fix: Utilize the app's help section or FAQ for immediate assistance with common issues. This can often provide quicker solutions than waiting for... ⇲
 
Performance issue

Inconsistent app performance

Fix: Regularly clear the app's cache and data if possible, and ensure that your device has enough storage space. This can help improve overall pe... ⇲
 
Compatibility issue

Difficulties accessing the new app

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for Freedom First Mobile, and check for updates.... ⇲
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 what users are saying
Good experience
97.1%

Neutral
1.5%

Bad experience
1.4%

~ from our NLP analysis of 4,723 combined software ratings.

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 Private Data Freedom First collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location