—— Run into issues on Hader? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try using the in-app chat feature or help section to find answers to common questions. If available, check for FAQs that might address your... ⇲
Fix: Double-check the appointment details before confirming. Ensure that you are selecting the correct date and time, and consider setting remind... ⇲
Fix: Ensure that your app notifications are enabled in your phone settings. Go to Settings > Notifications > Hader and make sure notifications ar... ⇲
Fix: Review the app's terms of service to understand their policies on missed appointments. If you believe you are entitled to compensation, docu... ⇲
Fix: Review the app's terms of service or help section for information on their refund policies. This can provide clarity on what to expect. OR... ⇲
Fix: Check your spam or junk folder in your email. If you are using a phone number, ensure that you have entered it correctly and that your phone... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Hader, and check for any available updates. OR Cle... ⇲
Fix: Provide specific feedback through the app regarding the cleaning service. Use any rating or review feature to communicate your concerns dire... ⇲
Fix: Use the app's tracking feature to monitor the driver's location and estimated arrival time. If they are significantly delayed, consider canc... ⇲
Fix: Review your cancellation policy in the app to understand any penalties or fees associated with cancellations. Plan your appointments accordi... ⇲
Fix: Check the app for any updates or announcements that may address your concerns. Sometimes, support may provide updates through the app itself... ⇲
Fix: Communicate your estimated arrival time to the driver through the app's messaging feature to ensure they are aware of your situation. OR... ⇲
Fix: Keep a record of your complaints and any reference numbers provided by customer service. This can help you follow up more effectively. OR... ⇲
Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close it completel... ⇲
Fix: Always double-check the time zone settings in the app. Ensure that your device's time zone matches the appointment time you are selecting.... ⇲