—— Run into issues on Stan's Donuts & Coffee? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your password is strong and meets the app's requirements. Use a mix of uppercase, lowercase, numbers, and special characters. If... ⇲
Fix: Verify that your payment information is correctly entered in the app. Go to the payment settings and ensure that your credit card or payment... ⇲
Fix: Make sure you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa. A weak connection can ca... ⇲
Fix: Log out of the app and log back in. This can refresh your account information and may resolve display issues with your rewards. OR Check... ⇲
Fix: Familiarize yourself with the app's layout. Spend some time exploring the different sections of the app to understand where everything is lo... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and see if an update is available. Updates o... ⇲
Fix: Keep a record of your transactions and any communication regarding refunds. If you experience issues, having this information can help you t... ⇲
Fix: Check if your device supports Apple Pay and that it is set up correctly. Go to Settings > Wallet & Apple Pay to ensure your cards are added... ⇲
Fix: Check the app regularly for updates on rewards. Sometimes, new items are added for redemption, and staying updated can help you take advanta... ⇲
Fix: Clear the app's cache and data. Go to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This can help clear any t... ⇲
Fix: Log out and log back into your account. This can refresh your order history and may make previous orders visible again. OR Check if there... ⇲
Fix: Check if there is an option in the app settings to customize your tipping preferences. Some apps allow you to set a default tip percentage o... ⇲
Fix: Check if there is a comments or notes section during the checkout process. Some apps have hidden fields for special instructions that may no... ⇲
Fix: Check if there is a quantity selector next to each item in the menu. If available, use this to select the number of items you want to order.... ⇲
Fix: Ensure that your device has enough storage space. Low storage can cause apps to behave unpredictably. Go to Settings > General > iPhone Stor... ⇲
Fix: Check the app's status on social media or forums to see if there are any known server issues. If there are, wait until the issue is resolved... ⇲
Fix: Ensure that you are entering all required information correctly. Double-check for typos or missing fields in the registration form. OR Tr... ⇲
Fix: Close all other apps running in the background. This can free up resources on your device and improve the performance of the Stan's Donuts &... ⇲
Fix: Check if there is an option in the app settings to adjust your default order time. Some apps allow users to set preferences for order times.... ⇲
Fix: Check the app's update notes in the App Store to see if the feature has been temporarily removed or replaced with a new system for earning p... ⇲