fix problems on HCSS Field [iphone]

—— Run into issues on HCSS Field? Get help pending when official support gets back to you!

HCSS Field: Time, cost, safety

Info:

company: Heavy Construction Systems Specialists, Inc.

: http://www.hcss.com/services/instant-support

: www.hcss.com

Chat with our AI-based HCSS Field Support

🛠️ Common HCSS Field Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to see what you're writing in notes box due to keyboard obstruction

Fix: Try rotating your iPhone to landscape mode. This often provides more screen space and may allow you to see the notes box better while typing... ⇲

HCSS Field crashes when uploading multiple photos

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for HCSS Field, and check for updates. If an update is av... ⇲

Crashes issue

Program closes unexpectedly, requiring re-entry of information

Fix: Regularly save your work within the app if there is a save option available. This can help minimize data loss in case of unexpected closures... ⇲

Search issue

Inability to search for crew member names and equipment

Fix: Check if there are any filters or search settings within the app that need to be adjusted. Sometimes, search functions can be limited by def... ⇲

Bugs issue

Repeatedly filling out the same report

Fix: Look for a 'duplicate' or 'copy' feature within the app that allows you to replicate previous reports. This can save time and reduce the nee... ⇲

Syncing issue

Pictures disappear on iPhone but show as added

Fix: Check your iPhone's photo permissions for the HCSS Field app. Go to Settings > Privacy > Photos and ensure that the app has permission to ac... ⇲

Changes made on phone do not sync with tablet

Fix: Ensure that both devices are connected to the internet and that you are logged into the same account on both devices. Check for any sync set... ⇲

Customization issue

Cannot change order of workers without starting a new timecard

Fix: Check if there is an option to edit the timecard settings or worker order within the app. Some apps allow you to drag and drop workers to re... ⇲

Permissions issue

HCSS Field does not allow sending inspections

Fix: Ensure that you have completed all required fields in the inspection form. Sometimes, apps will not allow submission if mandatory fields are... ⇲

Access issues preventing entry into the app

Fix: Verify that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

57.8%

Bad experience

32.8%

Neutral

9.4%

~ from our NLP analysis of 64 combined software ratings.

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Private Data HCSS Field collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics