—— Run into issues on Gong Cha USA? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the official Gong Cha website for the most up-to-date list of store locations. Sometimes, the app may not reflect the latest openings... ⇲
Fix: Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure it is turned on for the... ⇲
Fix: If the app does not allow you to add an address, check if there is an update available for the app in the App Store. Sometimes, bugs are fix... ⇲
Fix: Uninstall any duplicate Gong Cha apps from your device. Go to your home screen, press and hold the app icon, and select 'Remove App' to unin... ⇲
Fix: If you notice a lack of disclaimers in the app, consider providing feedback through the app's review section. While this does not directly s... ⇲
Fix: If you are located outside of MI and IL, try using the app while connected to a VPN set to a different state. This may allow you to see if t... ⇲
Fix: Check the Gong Cha website for any announcements regarding new store openings in NYC. Sometimes, the app may not reflect the latest informat... ⇲