fix problems on CFTPay [iphone]

—— Run into issues on CFTPay? Get help pending when official support gets back to you!

CFTPay

Info:

company: Finxera Inc.

: https://www.cftpay.com

: www.cftpay.com

Chat with our AI-based CFTPay Support

🛠️ Common CFTPay Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Only takes a picture of the first page

Fix: Ensure that you are following the correct procedure for capturing images within the app. Check if there is an option to capture multiple pag... ⇲

Impossible to return to home without rebooting

Fix: Try using the home button or swipe up from the bottom of the screen (if using an iPhone without a home button) to exit the app. If this does... ⇲

Loading issue

Cannot load more than the first page of documents

Fix: Check if there is a setting within the app that allows you to load or view additional pages. Sometimes, there may be a 'next' button or a sc... ⇲

CFTPay fails to load

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If your iOS i... ⇲

Sign-in issues

Fix: Ensure that you are entering the correct credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. Ch... ⇲

Requires sign-in from Apple App Store

Fix: Ensure that you are logged into your Apple ID on your device. Go to Settings > [Your Name] > iTunes & App Store and check if you are signed... ⇲

Uploads issue

Upload documents feature does not work

Fix: Check if the app has permission to access your files. Go to Settings > Privacy > Files and Folders, and ensure CFTPay is allowed to access y... ⇲

Updates issue

No updates for months

Fix: Check the App Store for any available updates. Sometimes, updates may not automatically download, so manually check for updates in the App S... ⇲

UI issue

Menu button unresponsive

Fix: Try tapping the menu button multiple times or holding it down for a few seconds. Sometimes, the app may require a moment to respond due to p... ⇲

Bugs issue

Overall app is useless

Fix: Evaluate your specific needs and consider using alternative apps that provide the functionality you require. Research and read reviews to fi... ⇲