fix problems on LUX Player [iphone]

—— Run into issues on LUX Player? Get help pending when official support gets back to you!

LUX Player

Info:

company: Ramon Duran

: https://luxplayerapp.com/

Chat with our AI-based LUX Player Support

🛠️ Common LUX Player Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

LUX Player video won't mirror in landscape

Fix: Check your device settings to ensure that screen rotation is enabled. Go to 'Settings' > 'Display & Brightness' and make sure 'Auto-Rotate'... ⇲

Playback errors with content

Fix: Ensure that your internet connection is stable. You can test this by trying to stream content from another app. If your connection is weak,... ⇲

Limited device logins

Fix: Check the app's settings for any options related to device management or account settings. Some apps allow you to manage your logged-in devi... ⇲

Login information not received

Fix: Ensure that you have entered your email address correctly during the registration process. If you suspect an error, try registering again wi... ⇲

Delayed response for login credentials

Fix: Ensure that your internet connection is stable. A weak connection can cause delays in receiving login credentials. Try switching to a differ... ⇲

Account issue

No response for password reset

Fix: Double-check that you are entering the correct email address associated with your account. If you have multiple email addresses, try each on... ⇲

No way to obtain username and password

Fix: If you have forgotten your username, check your email for any previous communications from the app that may contain your login details. OR... ⇲

Screen issue

Screen mirroring stays upside down

Fix: Ensure that your iPhone is not locked in portrait mode. Swipe down from the top-right corner of the screen to access the Control Center and... ⇲

Screen mirroring view is sideways

Fix: Rotate your iPhone to see if the mirroring adjusts accordingly. Sometimes, the orientation can be fixed by simply changing the position of y... ⇲

Network issue

Bad buffering

Fix: Reduce the video quality in the app settings if available. Lowering the resolution can help with buffering issues, especially on slower conn... ⇲

Compatibility issue

Removed airplay capability

Fix: Check if AirPlay is enabled on your iPhone. Go to 'Settings' > 'AirPlay & Handoff' and ensure that AirPlay is turned on. If the app has remo... ⇲

Support issue

Customer service is unresponsive

Fix: Look for any community forums or user groups related to LUX Player. Other users may have experienced similar issues and can provide solution... ⇲

Video issue

UK channels have playback errors

Fix: Check if there are any regional restrictions or settings within the app that may affect playback. Sometimes, content is restricted based on... ⇲

Search issue

Search functionality is inconsistent

Fix: Try using specific keywords or phrases when searching. Sometimes, using broader terms can yield better results. OR Check for any updates... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

41.7%

Good experience

41.7%

Neutral

16.7%

~ from our NLP analysis of 36 combined software ratings.

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Private Data LUX Player collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data