fix problems on MDSS [iphone]

—— Run into issues on MDSS? Get help pending when official support gets back to you!

MDSS

Info:

company: DTN, LLC

: https://www.dtn.com/weather/transportation/city-and-county-roadways/clearpath-weather/

Chat with our AI-based MDSS Support

🛠️ Common MDSS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

table forecast text is too light

Fix: Adjust the text size and contrast settings on your iPhone. Go to 'Settings' > 'Display & Brightness' and increase the text size or enable 'B... ⇲

no truck locations or road camera access

Fix: Check if the app has location services enabled. Go to 'Settings' > 'Privacy' > 'Location Services' and ensure that MDSS is allowed to access... ⇲

Compatibility issue

MDSS not compatible with dark mode

Fix: If the app does not support dark mode, you can manually switch your iPhone to light mode. Go to 'Settings' > 'Display & Brightness' and sele... ⇲

UI issue

menu choices not visible in dark mode

Fix: Switch to light mode temporarily to access the menu choices. Go to 'Settings' > 'Display & Brightness' and select 'Light'. OR Check if th... ⇲

font in table view forecast is too light

Fix: Increase the text size in your iPhone settings. Go to 'Settings' > 'Display & Brightness' > 'Text Size' and adjust the slider to make the te... ⇲

charts are unreadable due to contrast issues

Fix: Check if there are any settings within the app to adjust chart colors or themes. Look for options in the settings menu that allow you to cus... ⇲

Freezing issue

MDSS locks up after update

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) to view all open apps, then swi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

42.1%

Good experience

31.6%

Neutral

26.3%

~ from our NLP analysis of 19 combined software ratings.

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Private Data MDSS collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location