fix problems on My Singing Monsters [iphone]

—— Run into issues on My Singing Monsters? Get help pending when official support gets back to you!

My Singing Monsters

Info:

company: Big Blue Bubble

: https://bigbluebubble.ladesk.com/

: www.bigbluebubble.com

Chat with our AI-based My Singing Monsters Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Frequent glitches and crashes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates for... »»

16% of users had this problem

Long waiting times for hatching and breeding eggs

Fix: To manage long waiting times, consider planning your breeding and hatching schedules. Use the in-game timer to track when your eggs will hat... »»

14% of users had this problem

Payments issue

High cost of gems and coins

Fix: To accumulate gems and coins more efficiently, focus on completing daily quests and events that offer rewards. Participate in seasonal event... »»

High costs for upgrading castles

Fix: To manage the costs of upgrading castles, focus on collecting coins and completing quests that provide resources. Prioritize upgrades that w... »»

Gameplay issue

Inconsistent rewards from prize wheel

Fix: To maximize your chances of getting better rewards from the prize wheel, try to spin it at different times of the day. Some players report b... »»

Collect All Button limited to 24 hours

Fix: To make the most of the Collect All Button, set a reminder to log in daily to collect your resources. This will help you avoid missing out o... »»

Memory game prizes perceived as rigged

Fix: To improve your chances in the memory game, practice the game mechanics and try to remember the patterns. Take notes if necessary to help yo... »»

Difficulty in obtaining diamonds

Fix: To increase your diamond count, focus on completing achievements and quests that reward diamonds. Participate in events that offer diamonds... »»

Limited functionality of rewards system

Fix: To maximize the rewards system, focus on completing daily tasks and events that offer the best rewards. Prioritize tasks that align with you... »»

Ads issue

Ads interrupt gameplay

Fix: To minimize interruptions from ads, try to play during times when you can focus on the game without distractions. If you find ads particular... »»

Inappropriate ads

Fix: If you encounter inappropriate ads, try to report them through the ad platform if the option is available. This can help improve the ad expe... »»

Problems with ad rewards not applying

Fix: If ad rewards are not applying, try restarting the app after watching an ad to see if the rewards are credited. Sometimes, a refresh is need... »»

Audio issue

Sound issues after ads

Fix: If you experience sound issues after watching ads, try restarting the app. This can often resolve temporary sound glitches. If the problem p... »»

Cluttered music on some islands

Fix: To manage cluttered music, try adjusting the volume settings for individual islands. You can also experiment with different combinations of... »»

Issues with seasonal monsters not singing

Fix: If seasonal monsters are not singing, try restarting the app to refresh their animations. Sometimes, a simple restart can resolve this issue... »»

Customization issue

No option to have 0 monsters on an island

Fix: If you want to clear an island, consider selling or moving monsters to other islands. This can help you achieve a more minimalistic setup wi... »»

Lack of a button to collect all coins at once

Fix: To efficiently collect coins, try to regularly check in on your islands and collect coins frequently to avoid having to collect them all at... »»

No smooth motion option in composer island

Fix: If you are experiencing issues with motion in composer island, try adjusting the settings within the game to see if there are any options fo... »»

Animation issue

Animation issues with certain monsters

Fix: If you notice animation issues, try restarting the app or your device to see if that resolves the problem. Sometimes, a simple reset can fix... »»

UI issue

Difficulty in moving monsters

Fix: To move monsters more easily, ensure you are tapping and holding the monster until it is highlighted for movement. This can help prevent acc... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.0%

Bad experience

1.6%

Neutral

1.4%

~ from our NLP analysis of 810,263 combined software ratings.

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Private Data My Singing Monsters collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

Bucket of Diamonds: $4.99 A pack of Diamonds.
Chest of Diamonds: $9.99 A pack of Diamonds.
Cup of Diamonds: $1.99 A pack of Diamonds.
Chest of Diamonds: $3.99 A pack of Diamonds.
Coin Purse: $0.99 A pack of Coins.
Ladle of Diamonds: $0.99 A pack of Diamonds.
Cart of Diamonds: $24.99 A pack of Diamonds.
Piggy Bank: $1.99 A pack of Coins.
Crate of Coins: $4.99 A pack of Coins.
Bowl of Goodies: $0.99 A pack of Treats.