fix problems on UOL Mail Pro [iphone]

—— Run into issues on UOL Mail Pro? Get help pending when official support gets back to you!

UOL Mail Pro

Info:

company: UOL Inc.

: https://uolhost.uol.com.br/faq/v2/email-profissional/conceitos-gerais

Chat with our AI-based UOL Mail Pro Support

🛠️ Common UOL Mail Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

horrible search functionality

Fix: Try using specific keywords or phrases that are unique to the emails you are searching for. Avoid common words that may yield too many resul... ⇲

UOL Mail Pro works intermittently

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Compatibility issue

poor performance on iPhone XS Max

Fix: Close any background apps that may be consuming resources. Double-click the home button (or swipe up from the bottom of the screen) to view... ⇲

UI issue

buttons overlap with home indicator

Fix: Check if there are any settings within the app that allow you to adjust the layout or interface. Sometimes, apps have options to change the... ⇲

basic and unfriendly interface

Fix: Explore the app settings to see if there are any customization options available. Sometimes, changing themes or layouts can improve the user... ⇲

Uploads issue

unable to attach photos

Fix: Ensure that the app has permission to access your photos. Go to Settings > Privacy > Photos and check if UOL Mail Pro is allowed to access y... ⇲

difficulties attaching photos or files

Fix: Ensure that the app has the necessary permissions to access your files. Go to Settings > Privacy > Files and check if UOL Mail Pro has acces... ⇲

Downloads issue

issues downloading files

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try switching net... ⇲

Bugs issue

inability to view old emails

Fix: Check if there are any filters applied that might be hiding older emails. Look for options to reset or clear filters in the app. OR Try s... ⇲

Messages issue

cannot send emails

Fix: Verify your email account settings within the app. Go to Settings > Accounts and ensure that your email account is configured correctly with... ⇲

cannot edit messages for resending

Fix: Instead of editing, consider copying the content of the email and creating a new email. This allows you to resend the information without ne... ⇲

Crashes issue

UOL Mail Pro crashes when moving emails

Fix: Try restarting your iPhone to clear any temporary issues that may be causing the app to crash. This can often resolve app stability problems... ⇲