—— Run into issues on ニューエラ公式アプリ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the NEW ERA app, and select 'Offload App'. This will remove t... ⇲
Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. If the app continues to crash, tr... ⇲
Fix: 1. Check if the app has a feature to download content for offline use. Look for a download button or option within the app settings. 2. If a... ⇲
Fix: 1. Look for a FAQ or Help section within the app or on the official website, as these often provide answers to common issues. 2. If you need... ⇲
Fix: 1. Check your notification settings by going to Settings > Notifications > NEW ERA. Ensure that notifications are enabled and set to your pr... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲
Fix: 1. Explore the app settings to see if there are any hidden customization options that you may have missed. Look for themes, layouts, or disp... ⇲
Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If NEW ERA is using a lot of battery, consider limiting y... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is outdated, conside... ⇲