fix problems on HMH Go [iphone]

—— Run into issues on HMH Go? Get help pending when official support gets back to you!

HMH Go

Info:

company: Houghton Mifflin Harcourt

: http://customercare.hmhco.com/product/techsupport/CCTechSupportLandingPage.html

: www.hmhco.com

Chat with our AI-based HMH Go Support

🛠️ Common HMH Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Assignments do not show up in the app

Fix: 1. Ensure that you are logged into the correct account associated with your school. Log out and log back in to refresh your session. 2. Chec... ⇲

Cannot play games on the app

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can prevent games from loading. 2. Restart the app to see if tha... ⇲

UI issue

Textbooks not visible

Fix: 1. Ensure that you are logged into the correct account. Log out and log back in to refresh your access. 2. Check if the textbooks are assign... ⇲

School not listed in pull-down menu for iPad

Fix: 1. Ensure that you have selected the correct region or district in the app settings. 2. Restart the app to refresh the list of schools. 3. C... ⇲

Compatibility issue

HMH Go does not function well on iPhone and iPad

Fix: 1. Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. 2... ⇲

Registration issue

Long and difficult sign-in process

Fix: 1. Save your login credentials in your device's password manager to streamline the sign-in process. 2. Ensure that you are using the correct... ⇲

Permissions issue

Inability to access assignments

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can prevent access to assignments. 2. Log out of the app and log... ⇲

HMH Go does not allow assignment completion

Fix: 1. Ensure that you have a stable internet connection, as a poor connection can prevent assignment submissions. 2. Restart the app to see if... ⇲

Login issues

Fix: 1. Double-check your username and password for any typos. 2. Use the 'Forgot Password' feature if you cannot remember your password. 3. Ensu... ⇲

Performance issue

Overall app performance is poor

Fix: 1. Ensure that your device's operating system is up to date. Go to Settings > General > Software Update. 2. Close any unnecessary apps runni... ⇲