—— Run into issues on Birthday Countdown • Reminder? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try adjusting the widget settings by long-pressing the widget on your home screen. Look for options to change the size or layout of the widg... ⇲
Fix: Check the app settings for any options related to purchases. Sometimes, the restore option is located under 'Account' or 'Purchases' in the... ⇲
Fix: Verify the time zone settings on your iPhone. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled. This ca... ⇲
Fix: Ensure that iCloud is enabled for the app. Go to Settings > [Your Name] > iCloud and check if the app is listed and toggled on. If not, enab... ⇲
Fix: Check the app settings to see if there is an option to link or sync with your calendar. If available, enable this feature to allow syncing.... ⇲
Fix: Try tapping on the date field multiple times to ensure it registers your input. If it continues to bounce back, restart the app and attempt... ⇲
Fix: Try rotating your device to landscape mode while entering dates. This can sometimes provide a better view and help align the date wheel corr... ⇲
Fix: Check if you are logged into the correct account that purchased the app. Sometimes, ads may appear if the app does not recognize your purcha... ⇲
Fix: Manually add birthdays for individual Facebook contacts by going to the contact's profile in your phone and entering their birthday in the a... ⇲
Fix: Manually add any relevant birthdays from your audience by checking your contacts or social media platforms and entering them into the app.... ⇲
Fix: To streamline data entry, consider using a spreadsheet app to compile all birthdays and then enter them into the Birthday Countdown app in b... ⇲
Fix: Check the app settings for any display options that may allow you to change the view. Look for options like 'List View' or 'Date Order' to s... ⇲