fix problems on Monaeo [iphone]

—— Run into issues on Monaeo? Get help pending when official support gets back to you!

Monaeo

Info:

company: Monaeo LLC

: http://monaeo.com/support

: monaeo.com

Chat with our AI-based Monaeo Support

🛠️ Common Monaeo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Monaeo stops recording location early in the afternoon

Fix: Check the app's location settings. Go to your iPhone's Settings > Privacy > Location Services. Ensure that Monaeo is set to 'Always' or 'Whi... ⇲

Customer support is unresponsive

Fix: Check the app for any FAQs or help sections that might provide answers to common issues. Often, apps have built-in support resources that ca... ⇲

Bugs issue

Tracking inaccuracies for specific days

Fix: Review the app's settings to ensure that location tracking is enabled for the days in question. Sometimes, settings can be inadvertently cha... ⇲

Dashboard counter doesn't match calendar

Fix: Check if the app is syncing correctly with your calendar. Go to Settings within the app and ensure that calendar integration is enabled and... ⇲

UI issue

New system is cumbersome

Fix: Take some time to familiarize yourself with the new interface. Explore all features and settings to understand how they work. Consider creat... ⇲

Not intuitive to use

Fix: Spend some time exploring the app's features and settings. Familiarizing yourself with the layout can help improve your experience. OR Co... ⇲

Over-engineered interface

Fix: Try to simplify your usage by focusing only on the features you need most. Avoid getting overwhelmed by exploring every option available.... ⇲

Battery issue

Monaeo drains battery

Fix: Limit the app's background activity. Go to Settings > General > Background App Refresh and turn it off for Monaeo. This can help conserve ba... ⇲

Settings issue

No default thresholds for jurisdictions

Fix: Manually set thresholds for each jurisdiction you frequently visit. Go into the app settings and create custom thresholds based on your need... ⇲

Customization issue

Cannot edit days in the app

Fix: Check if there is an option to edit entries in the app settings or under the specific day you want to change. Sometimes, editing options are... ⇲

Difficult to sign in

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Payments issue

Grossly overpriced

Fix: Evaluate your usage of the app. If you find that you are not using all the features, consider downgrading to a less expensive plan if availa... ⇲

Support issue

Inadequate information

Fix: Explore the app's help section or user manual for more detailed information on features and usage. This can often provide the clarity you ne... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

73.6%

Bad experience

22.6%

Neutral

3.8%

~ from our NLP analysis of 53 combined software ratings.

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Private Data Monaeo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data