fix problems on Bankers Trust M+ Personal [iphone]

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—— Run into issues on Bankers Trust M+ Personal? Get help pending when official support gets back to you!

Bankers Trust M+ Personal
Info:
company: Bankers Trust
: http://www.bankerstrust.com
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Crashes issue

Bankers Trust M+ Personal crashes or signs out unexpectedly

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This will remove the app but... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: After an update, it may take some time for the app to stabilize. Try closing the app completely and reopening it to see if performance impro... ⇲
 
Login issue

Requires tutorial every login

Fix: Check if there is an option in the app settings to disable the tutorial or onboarding process. This can often be found under 'Settings' or '... ⇲

Connection timeouts during login

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try resetting your rout... ⇲

Frequent password resets required

Fix: Ensure that you are using a strong password that meets the app's requirements. Avoid using easily guessable passwords and consider using a p... ⇲
 
Registration issue

Phone number verification issues

Fix: Ensure that your phone number is entered correctly in your account settings. Go to the app's settings and verify your phone number is accura... ⇲
 
Bugs issue

Check deposit confirmation not reliable

Fix: After making a deposit, take a screenshot of the confirmation screen for your records. This can serve as proof until the deposit is confirme... ⇲

Bankers Trust M+ Personal is not dependable

Fix: Regularly check for updates in the App Store and install them to ensure you have the latest bug fixes and improvements. OR If the app is... ⇲
 
Account issue

Limited access to detailed banking information

Fix: Explore the app's settings to see if there are options to enable more detailed views of your banking information. Sometimes, features are hi... ⇲
 
UI issue

Inconvenient placement of check deposit feature

Fix: Familiarize yourself with the app layout. Sometimes, features are located in less obvious places, such as under 'More' or 'Services'. OR... ⇲

Frustrating user experience overall

Fix: Take time to explore the app's features and settings. Familiarizing yourself with the layout can often improve the overall experience. OR... ⇲
 
Installation issue

Bankers Trust M+ Personal needs to be uninstalled and reinstalled often

Fix: Instead of uninstalling, try simply updating the app regularly through the App Store to ensure you have the latest version, which may resolv... ⇲
 
Compatibility issue

Facial recognition issues on newer devices

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates that may impr... ⇲
 
Security issue

Lack of two-factor authentication

Fix: Check if the app has an option to enable two-factor authentication in the security settings. If available, enable it for added security. O... ⇲
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 what users are saying
Good experience
95.1%

Bad experience
2.9%

Neutral
2.0%

~ from our NLP analysis of 3,820 combined software ratings.

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 Private Data Bankers Trust M+ Personal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Other Data