fix problems on Contigo EBT [iphone]

—— Run into issues on Contigo EBT? Get help pending when official support gets back to you!

Contigo EBT

Info:

company: EVERTEC

: https://www.ebtpr.com

Chat with our AI-based Contigo EBT Support

🛠️ Common Contigo EBT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Registration process is difficult

Fix: 1. Ensure you have a stable internet connection before starting the registration process. 2. Use a valid email address and create a strong p... ⇲

Password issues in the app

Fix: 1. Ensure that your password meets the app's security requirements (e.g., length, special characters). 2. If you are having trouble logging... ⇲

Payments issue

Cannot add multiple cards

Fix: 1. Check if the app has a limit on the number of cards you can register. If it does, consider removing an existing card before adding a new... ⇲

Limited card registration

Fix: 1. Check the app's documentation or FAQs for any limits on card registration. If there is a limit, consider removing an existing card to add... ⇲

Account issue

Contigo EBT forgets passwords frequently

Fix: 1. Make sure you are using the 'Remember Me' option during login if available. 2. Check your device settings to ensure that the app is allow... ⇲

Cannot change email

Fix: 1. Check the app's settings or account management section for an option to update your email address. If available, follow the prompts to ch... ⇲

Cannot reset password

Fix: 1. Use the 'Forgot Password' feature on the login screen. Follow the instructions sent to your registered email to reset your password. 2. E... ⇲

Customization issue

No option for dark mode

Fix: 1. Check if your iPhone is set to dark mode in the device settings. Go to Settings > Display & Brightness and select 'Dark'. Some apps autom... ⇲

Bugs issue

Contigo EBT does not show real balance

Fix: 1. Ensure that you have a stable internet connection, as balance updates may require real-time data. 2. Try refreshing the balance by pullin... ⇲

Registration issue

Captcha issues during registration

Fix: 1. Ensure that you are entering the captcha correctly. If the captcha is difficult to read, try refreshing it for a new one. 2. If you are h... ⇲

Updates issue

Contigo EBT frequently in maintenance

Fix: 1. Check the app's official website or social media channels for any announcements regarding maintenance schedules. 2. If the app is down, w... ⇲

No biometric login option

Fix: 1. Check if your device supports biometric login (Face ID or Touch ID) and ensure that it is enabled in your device settings. Go to Settings... ⇲

Crashes issue

Contigo EBT crashes or freezes

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for Contigo EBT, and check for updates. 2. Restart you... ⇲

Network issue

Network connectivity issues

Fix: 1. Check your internet connection by trying to access other apps or websites. If you are on Wi-Fi, try switching to mobile data or vice vers... ⇲

Performance issue

Inconsistent performance since October

Fix: 1. Ensure that your app is updated to the latest version, as updates often include performance improvements. 2. Clear the app's cache by off... ⇲