fix problems on ArmorLock [iphone]

—— Run into issues on ArmorLock? Get help pending when official support gets back to you!

ArmorLock

Info:

company: SanDisk

: https://support-en.g-technology.com/app/products/detailnew/p/2170/~/2170

: getarmorlock.com

Chat with our AI-based ArmorLock Support

🛠️ Common ArmorLock Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

License Agreement button unresponsive

Fix: Try restarting the app. Close ArmorLock completely by swiping it away from the app switcher, then reopen it. This can refresh the app and re... ⇲

ArmorLock frequently fails to connect to drive

Fix: Ensure that your iPhone's Bluetooth is turned on, as ArmorLock relies on Bluetooth to connect to the drive. Go to Settings > Bluetooth and t... ⇲

Security issue

High failure rate in unlocking drives

Fix: Make sure you are using the correct unlocking method (QR code or 8-digit code). Double-check that you are entering the code correctly withou... ⇲

Bugs issue

ArmorLock deletes files unexpectedly

Fix: Check the app's settings to see if there is an option for file management or auto-deletion. Disable any settings that may lead to automatic... ⇲

Camera issue

QR code functionality unreliable

Fix: Ensure that your camera lens is clean and unobstructed. Dirt or smudges can affect the camera's ability to read QR codes accurately. OR T... ⇲

Account issue

8 digit code validation issues

Fix: Double-check that you are entering the code correctly. Ensure that you are not confusing similar-looking characters (like '0' and 'O'). OR... ⇲

Compatibility issue

Poor performance of computer app

Fix: Ensure that your computer meets the minimum system requirements for running the ArmorLock app. Check the app's documentation for these speci... ⇲