fix problems on Banyan Hill [iphone]

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—— Run into issues on Banyan Hill? Get help pending when official support gets back to you!

Banyan Hill
Info:
company: The Sovereign Society
: https://banyanhill.com/
: banyanhill.com
Chat with our AI-based Banyan Hill Support
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Notifications issue

No notifications for trade alerts

Fix: 1. Go to your iPhone Settings, scroll down to the Banyan Hill app, and ensure that notifications are enabled. 2. Within the app, check the s... ⇲
 
Syncing issue

Banyan Hill often does not provide data available on the website

Fix: 1. Ensure that you are using the latest version of the app. Check the App Store for any available updates. 2. Clear the app's cache and data... ⇲
 
UI issue

Home page shows incorrect subscription status

Fix: 1. Log out of the app and log back in to refresh your account status. 2. Check your subscription status on the website to confirm it matches... ⇲

Missing hyperlink from portfolio view to trade alert

Fix: 1. Check for any app updates in the App Store, as this may be a known issue that has been addressed in a newer version. 2. If the hyperlink... ⇲
 
Account issue

Banyan Hill fails to recognize active subscription

Fix: 1. Log out of the app and log back in to refresh your account information. 2. Verify your subscription status on the website to ensure it is... ⇲
 
Loading issue

Banyan Hill does not load at all

Fix: 1. Check your internet connection to ensure you have a stable network. 2. Force close the app by swiping up from the bottom of the screen an... ⇲
 
Login issue

Red banner error message when logging in

Fix: 1. Ensure that your internet connection is stable. 2. Double-check your login credentials for accuracy. 3. If the error persists, try uninst... ⇲
 
Compatibility issue

Inconsistent performance between app and website

Fix: 1. Ensure both the app and website are updated to their latest versions. 2. Clear the app's cache by uninstalling and reinstalling it. 3. If... ⇲
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 what users are saying
Bad experience
51.0%

Good experience
45.1%

Neutral
3.9%

~ from our NLP analysis of 51 combined software ratings.

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 Private Data Banyan Hill collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics