fix problems on MyTransport.SG [iphone]

—— Run into issues on MyTransport.SG? Get help pending when official support gets back to you!

MyTransport.SG

Info:

company: Land Transport Authority (Singapore)

: https://www.lta.gov.sg/feedback

: www.lta.gov.sg

Chat with our AI-based MyTransport.SG Support

🛠️ Common MyTransport.SG Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MyTransport.SG freezes frequently

Fix: 1. Close the app completely: Double-tap the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view... ⇲

Does not save locations easily

Fix: 1. Ensure you are logged into your account: Open the app and check if you are logged in. If not, log in or create an account. 2. Save locati... ⇲

Search issue

Shows fewer bus options

Fix: 1. Check your location settings: Ensure that location services are enabled for MyTransport.SG. Go to Settings > Privacy > Location Services... ⇲

Crashes issue

Automatically closes during search

Fix: 1. Ensure your device has enough storage: Go to Settings > General > iPhone Storage and check if you have sufficient space. If not, delete u... ⇲

UI issue

N/A displayed for bus timings

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as bus timings require real-time data. 2. Refresh the app:... ⇲

Bugs issue

Inaccurate bus tracking

Fix: 1. Ensure location services are enabled: Go to Settings > Privacy > Location Services and ensure MyTransport.SG is set to 'While Using the A... ⇲

Journey Planner function fails to accept station names

Fix: 1. Ensure you are entering the correct station names: Double-check the spelling and try using common abbreviations. 2. Restart the app: Clos... ⇲

Notifications issue

No updates on bus timings immediately

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as real-time updates require data. 2. Refresh the app: Pull... ⇲

Updates issue

Deleted old version without upgrade

Fix: 1. Reinstall the app: Go to the App Store, search for MyTransport.SG, and reinstall it. 2. Check for updates: After reinstalling, check for... ⇲

Installation issue

No information after reinstalling

Fix: 1. Ensure you are logged into your account: After reinstalling, log in to your account to retrieve any saved data. 2. Check app permissions:... ⇲

Compatibility issue