fix problems on Turrit [iphone]

—— Run into issues on Turrit? Get help pending when official support gets back to you!

Turrit - Plus Messenger

Info:

company: SEASTAR FUTURE HOLDING PTE. LTD.

: https://iturrit.com/

Chat with our AI-based Turrit Support

🛠️ Common Turrit Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Contact person position and dialogue can be interchanged

Fix: Check the app settings for any options related to chat layout or appearance. Sometimes, apps allow users to customize how contacts and messa... ⇲

Left edge unresponsive after hidden side sliding

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Turrit - Plus Messenger, and check for updates. An up... ⇲

UI issue

Automatic scrolling in channel is inconvenient

Fix: Look for any settings related to scrolling behavior in the app's settings menu. Some messaging apps allow you to disable automatic scrolling... ⇲

Exit group option poorly placed

Fix: Familiarize yourself with the app's interface. Sometimes, options are placed in less obvious locations, such as within a settings menu or un... ⇲

Storage issue

Memory cannot be cleared, storage space keeps increasing

Fix: Check the app settings for any options to clear cache or temporary files. If available, use this feature to free up memory. OR Consider u... ⇲

Storage usage bug persists after cleaning

Fix: After cleaning storage, restart your device to refresh the system and see if the storage usage reflects correctly afterward. OR Check if... ⇲

Inconsistent storage usage display

Fix: Try clearing the app cache if the option is available in the app settings. This can sometimes resolve discrepancies in storage reporting.... ⇲

Messages issue

No option to delete messages

Fix: Explore the app's settings or chat options to see if there is a hidden feature for deleting messages. Sometimes, this option is not immediat... ⇲

No return key to send messages

Fix: Check the keyboard settings on your iPhone. Go to Settings > General > Keyboard and ensure that the 'Return Key' is set to 'Send' if that op... ⇲

Video issue

Video preview in group cannot be played

Fix: Ensure that your internet connection is stable. A poor connection can prevent videos from loading properly. Try switching between Wi-Fi and... ⇲

Customization issue

No quick hide option for specific chats

Fix: Look for any privacy settings in the app that might allow you to hide chats. Some apps have a feature to archive or hide chats from the main... ⇲

Bugs issue

Translation feature not functional

Fix: Check the app settings to ensure that the translation feature is enabled. Sometimes, features can be turned off by default. OR If the fea... ⇲

Compatibility issue

iPad not full screen compatible

Fix: Check if there are any settings within the app that allow you to adjust the display settings for iPad. Some apps have specific settings for... ⇲

Security issue

Security concerns with app behavior

Fix: Review the app's permissions in your device settings. Go to Settings > Privacy and check what permissions the app has. Disable any that seem... ⇲

Freezing issue

Turrit freezes during use

Fix: Try force closing the app and reopening it. This can often resolve temporary freezing issues. To force close, swipe up from the bottom of th... ⇲