—— Run into issues on Law & Crime Trial Network? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Adjust the display settings on your iPhone to increase contrast. Go to Settings > Accessibility > Display & Text Size, and enable 'Increase... ⇲
Fix: Regularly check the app for updates or announcements regarding new content. Sometimes, content may be added without a formal notification.... ⇲
Fix: Adjust your streaming quality settings if available. Go to the app settings and look for video quality options to see if you can enhance the... ⇲
Fix: Check the app's schedule or calendar feature (if available) to see if there are any upcoming live trials you can watch. OR Follow the app... ⇲
Fix: Check the app's schedule for any updates on trial coverage and set reminders for significant trials. OR Follow the app's social media for... ⇲
Fix: Ensure that you are entering the correct email and password. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
Fix: Log out of your account and log back in to refresh your access to premium content. OR Check your subscription status in the app settings... ⇲
Fix: Go to Settings > [your name] > Subscriptions on your iPhone to manage and cancel your subscription directly. OR Check the app for any sub... ⇲
Fix: Familiarize yourself with the app layout. Spend some time exploring the menus and options to better understand navigation. OR Try uninsta... ⇲
Fix: Ensure that your iPhone is updated to the latest iOS version, as updates can improve app compatibility. OR Try using the app on a differe... ⇲
Fix: Look for a hamburger icon (three horizontal lines) or a settings gear icon that may reveal hidden menu options. OR Restart the app to see... ⇲
Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This will clear temporary dat... ⇲
Fix: Try resetting your password at a different time, as server issues may be temporary. Wait a few hours and attempt again. OR Use a differen... ⇲
Fix: Check for app updates in the App Store. Developers often release updates to fix bugs and improve performance. OR Restart your iPhone to c... ⇲
Fix: If available, consider upgrading to a premium subscription that may offer fewer ads or ad-free viewing. OR Provide feedback through the a... ⇲
Fix: Look for a FAQ or help section within the app that may address common issues. OR Search online forums or communities for user-generated s... ⇲
Fix: Check the app for any alternative contact methods, such as social media or community forums, where you might get a quicker response. OR D... ⇲
Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen, then reopen it. OR Uninstall and rein... ⇲
Fix: Check the app settings to see if there is an option to enable closed captioning for videos. OR If closed captioning is not available, con... ⇲
Fix: Use the Safari browser on your iPhone to access the website directly for live streaming. OR Bookmark the website for easy access to live... ⇲