fix problems on EHRez Patient Portal [iphone]

—— Run into issues on EHRez Patient Portal? Get help pending when official support gets back to you!

EHRez Patient Portal

Info:

company: E-Health Partners, Inc.

: https://ehrezpatientportal.freshdesk.com

: messaging.ehrez.com

Chat with our AI-based EHRez Patient Portal Support

🛠️ Common EHRez Patient Portal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot access doctor's notes

Fix: 1. Ensure you are logged into the EHRez Patient Portal with the correct credentials. If you are unsure, try logging out and logging back in.... ⇲

Attachments fail to open in Chrome

Fix: 1. Ensure that Chrome is updated to the latest version. Go to Chrome settings > About Chrome to check for updates. 2. Try disabling any exte... ⇲

Messages issue

Incomplete summary messages

Fix: 1. Check if there are any settings in the EHRez Patient Portal that allow you to customize the summary messages. Sometimes, you can adjust w... ⇲

Privacy issue

Limited visibility of medical information

Fix: 1. Review your account settings in the EHRez Patient Portal to ensure that all relevant permissions are enabled for viewing your medical inf... ⇲