—— Run into issues on ImmersiShare? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If the app frequently requires a restart, try closing the app completely and then reopening it. To do this, double-tap the home button (or s... ⇲
Fix: Try using a different scrolling method, such as swiping slowly or using the scroll bar if available. This can help prevent the app from losi... ⇲
Fix: Check if there are any pinch-to-zoom gestures available in the app. Try placing two fingers on the media and pinching to see if it allows re... ⇲
Fix: Look for any settings within the app that may allow you to enable immersive mode. This could be under display or video settings. OR If im... ⇲
Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates, as this can... ⇲
Fix: Check if tapping the video screen pauses playback. Some apps use a tap-to-pause feature instead of a dedicated button. OR If there is no... ⇲
Fix: Try swiping from the left edge of the screen to see if it takes you back to the previous screen, as some apps use gesture navigation instead... ⇲
Fix: Try resetting the app's layout settings if such an option exists in the app's settings menu. This can help recalibrate the position of the m... ⇲
Fix: Check the app's settings to see if there is an option to enable comments or sharing features. Sometimes these options are hidden in the sett... ⇲
Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to cellular data or vice versa to see if the download comple... ⇲
Fix: Check your device's audio settings. Go to Settings > Sounds & Haptics and ensure that any audio enhancements or effects are turned off. OR... ⇲
Fix: Ensure that the video file format is supported by ImmersiShare. Check the app's documentation for compatible formats and convert the video i... ⇲
Fix: Check your device's location settings. Go to Settings > Privacy > Location Services and ensure that ImmersiShare has permission to access yo... ⇲
Fix: Use the app's filtering options, if available, to sort videos by categories or tags that may help you find what you're looking for. OR Co... ⇲