fix problems on Hele [iphone]

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—— Run into issues on Hele? Get help pending when official support gets back to you!

Hele
Info:
company: KickBack Points, L.L.C.
: http://kickbackpoints.com/contact-us/
: kickbackpoints.com
Chat with our AI-based Hele Support
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Camera issue

Barcode scanning problems

Fix: 1. Ensure that your camera lens is clean and unobstructed. 2. Make sure you are holding the phone steady and at the correct distance from th... ⇲
 
Payments issue

Inability to enter card number

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Restart the app and try again. 3. Check i... ⇲

Discounts not applying

Fix: 1. Ensure that you are applying the discount code correctly and that it is still valid. 2. Check if there are any minimum purchase requireme... ⇲

Inconsistent discount availability

Fix: 1. Check the app regularly for updates on discounts, as they may change frequently. 2. Review the terms and conditions of the discounts to u... ⇲
 
Account issue

Loss of rewards points

Fix: 1. Check if you are logged into the correct account associated with your rewards points. 2. Review the terms and conditions of the rewards p... ⇲

Manual entry required for rewards

Fix: 1. Check if there is an option in the app settings to enable automatic rewards tracking. 2. Ensure that your account is properly linked to y... ⇲
 
Crashes issue

Hele crashes

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Clear the app cache by going... ⇲
 
Support issue

Customer service issues

Fix: 1. Check the app for a help or support section that may provide FAQs or troubleshooting tips. 2. Look for a live chat feature or email suppo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
70.6%

Good experience
23.5%

Neutral
5.9%

~ from our NLP analysis of 17 combined software ratings.

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 Private Data Hele collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics