fix problems on Winchester Savings Bank [iphone]

​

—— Run into issues on Winchester Savings Bank? Get help pending when official support gets back to you!

Winchester Savings Bank
Info:
company: Winchester Savings Bank (inc)
: https://www.winchestersavings.com/Contact-Us.aspx
: www.winchestersavings.com
Chat with our AI-based Winchester Savings Bank Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Navigation is abysmal

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand where key features are located. You can also ch... ⇲

Clunky and antiquated interface

Fix: 1. Adjust app settings: Check if there are any settings within the app that can be adjusted for a better user experience, such as themes or... ⇲

Poor scrolling

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on any a... ⇲

More clicks required for actions

Fix: 1. Bookmark frequently used features: If the app allows, bookmark or add shortcuts to your home screen for features you use often to reduce... ⇲
 
Login issue

Cannot use Touch ID

Fix: 1. Enable Touch ID: Go to Settings > Touch ID & Passcode. Ensure that 'iPhone Unlock' and 'iTunes & App Store' are enabled. Then, open the W... ⇲

Cannot log in on first attempt

Fix: 1. Ensure correct credentials: Double-check that you are entering the correct username and password. Consider using a password manager to av... ⇲

Face ID doesn’t work

Fix: 1. Enable Face ID: Go to Settings > Face ID & Passcode and ensure that Face ID is set up for the Winchester Savings Bank app. If it’s not li... ⇲
 
Security issue

Deactivated passwords require phone calls to unlock

Fix: 1. Use the app's password recovery feature: If available, use the 'Forgot Password' option on the login screen to reset your password withou... ⇲
 
Compatibility issue

Inferior to previous app

Fix: 1. Provide feedback through the app: If there’s an option to provide feedback, use it to express your concerns about the new app's functiona... ⇲
 
Audio issue

Stops audio playback when opened

Fix: 1. Check app settings: Look for any settings within the app that may control audio playback or notifications that could be interrupting your... ⇲
 
Bugs issue

Check deposit feature fails

Fix: 1. Ensure proper lighting: When taking pictures of checks, ensure you have good lighting and that the check is flat and well-aligned within... ⇲
 
Loading issue

Stuck on loading screen

Fix: 1. Restart the app: Force close the app and reopen it to see if that resolves the loading issue. To do this, swipe up from the bottom of the... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.4%

Bad experience
2.3%

Neutral
1.4%

~ from our NLP analysis of 440 combined software ratings.

 Switch to these Alternatives:
Winchester Co-op Mobile Branch
Common Trust FCU
Northern Bank Mobile Banking
StonehamBank Mobile
Reading Cooperative Bank
ECB iMobile
Colonial Federal Mobile
East Cambridge SB Business
CSB Business Mobile Banking
Middlesex Federal Mobile

 Private Data Winchester Savings Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics