fix problems on Pancheros [iphone]

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—— Run into issues on Pancheros? Get help pending when official support gets back to you!

Pancheros
Info:
company: Pancheros Mexican Grill
: https://www.pancheros.com/contact
: www.pancheros.com
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Customization issue

Cannot reorder saved favorite orders

Fix: 1. Ensure you are logged into your account where the favorites are saved. 2. Navigate to the 'Favorites' section in the app and check if you... ⇲
 
Location issue

Delivery service requires proximity to store

Fix: 1. Check your location settings by going to Settings > Privacy > Location Services and ensure that Pancheros has permission to access your l... ⇲
 
Freezing issue

Pancheros freezes during use

Fix: 1. Close the app completely by swiping up from the bottom of the screen and swiping the Pancheros app off the screen. 2. Restart your iPhone... ⇲
 
Payments issue

Payment issues with multiple cards

Fix: 1. Check that the payment information for each card is entered correctly in the app. Go to Settings > Payment Methods in the app to verify.... ⇲
 
Bugs issue

Pickup orders are not ready at scheduled time

Fix: 1. Arrive a few minutes early to your scheduled pickup time to allow for any delays. 2. If your order is not ready, inform the staff at the... ⇲

Inconsistent food preparation times

Fix: 1. If you notice delays, inform the staff at the store about your concerns. They may be able to provide insight into the wait times. 2. Cons... ⇲

Driver delivered food to wrong address

Fix: 1. Double-check your delivery address in the app to ensure it is correct before placing your order. 2. If the food is delivered to the wrong... ⇲
 
Support issue

Lack of customer service response

Fix: 1. Check the app for any available FAQs or help sections that may address your issue. 2. Try reaching out through social media channels wher... ⇲

Pancheros lacks efficient customer support options

Fix: 1. Explore the app for any help or support sections that may provide answers to common questions. 2. Utilize social media platforms to reach... ⇲
 
Account issue

Pancheros does not recognize phone number format

Fix: 1. Ensure you are entering your phone number in the correct format as specified in the app. This may include country codes or area codes. 2.... ⇲
 
Updates issue

Recent updates removed reorder feature

Fix: 1. Check the app's update notes in the App Store to see if the feature has been temporarily removed or if there are any workarounds suggeste... ⇲
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 what users are saying
Good experience
95.3%

Bad experience
2.8%

Neutral
1.9%

~ from our NLP analysis of 8,995 combined software ratings.

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 Private Data Pancheros collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics