fix problems on Door Entry CLASSE300X [iphone]

​

—— Run into issues on Door Entry CLASSE300X? Get help pending when official support gets back to you!

Door Entry CLASSE300X
Info:
company: BTicino SpA
: https://www.legrand.com/en/landing
Chat with our AI-based Door Entry CLASSE300X Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Useless viewing window

Fix: If the viewing window is not providing useful information, check if there are any settings within the app that allow you to customize what i... ⇲

Horrible design

Fix: Explore the app settings to see if there are any themes or layout options that can improve your experience. Some apps allow customization of... ⇲
 
Network issue

Disconnects frequently

Fix: Check your Wi-Fi connection and ensure that your router is functioning properly. Restart your router and your iPhone to refresh the connecti... ⇲

Slow connection times

Fix: Ensure that your internet connection is stable and has sufficient bandwidth. You can test your internet speed using a speed test app to see... ⇲

Loses WiFi connection often

Fix: Ensure that your Wi-Fi network is stable. You can try resetting your router or changing the Wi-Fi channel in your router settings to reduce... ⇲

Unstable connection

Fix: Ensure that your phone's software is up to date. Go to Settings > General > Software Update and install any available updates. OR Try res... ⇲
 
Loading issue

Door Entry CLASSE300X shows 'busy' error

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen (or double-tapping the home button) and then reopeni... ⇲
 
Bugs issue

Door does not open via phone

Fix: Ensure that the app has the necessary permissions to control the door. Go to Settings > Privacy > Bluetooth and make sure the app is allowed... ⇲
 
Notifications issue

Notifications stopped working

Fix: Check your notification settings for the app. Go to Settings > Notifications, find the app, and ensure that notifications are enabled. Also,... ⇲
 
Updates issue

Stopped working after update

Fix: Check if there are any known issues with the latest update by searching online. If others are experiencing the same problem, there may be a... ⇲
 
Audio issue

Bad sound quality

Fix: Check the microphone and speaker settings in the app. Make sure that the volume is turned up and that there are no audio enhancements enable... ⇲
 
Video issue

Poor video quality

Fix: Check the camera settings within the app to see if there are options to adjust video quality. If available, select a higher resolution setti... ⇲
 
Privacy issue

No log of door entries

Fix: Check the app settings to see if there is an option to enable logging of door entries. Some apps have this feature hidden in the settings me... ⇲
 
Camera issue

No snapshot feature for visitors

Fix: Check if there are any updates available for the app that might add this feature. Developers often add new functionalities in updates. OR... ⇲
 
Installation issue

Complex installation

Fix: Refer to the installation manual or video tutorials available online. These resources can provide step-by-step guidance to simplify the proc... ⇲
 
Accessibility issue

Inaccessible with voiceover

Fix: Check the app's accessibility settings to ensure that VoiceOver is enabled. Go to Settings > Accessibility > VoiceOver and make sure it is t... ⇲
 
Settings issue

No option to disable ringtone

Fix: Check the app settings for any sound or notification options. Some apps allow you to customize or disable ringtones within their settings.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
76.7%

Bad experience
19.4%

Neutral
3.9%

~ from our NLP analysis of 103 combined software ratings.

 Switch to these Alternatives:
Vimar VIEW Wireless
Vimar VIEW
MyFRITZ!App
Inim Home
Doccle
Aruba OTP
Vistapool 3.0
Aruba PEC
MyInfoCert
Firma Digitale Aruba

 Private Data Door Entry CLASSE300X collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics