fix problems on My Roshan [iphone]

—— Run into issues on My Roshan? Get help pending when official support gets back to you!

My Roshan

Info:

company: Roshan

: https://www.roshan.af/contact-us

: www.roshan.af

Chat with our AI-based My Roshan Support

🛠️ Common My Roshan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My Roshan only works online

Fix: Unfortunately, if the app is designed to work only online, there is no way to use it offline. However, you can ensure a stable internet conn... ⇲

New update has bugs

Fix: If you encounter bugs after an update, try uninstalling the app and reinstalling it from the App Store. This can sometimes resolve issues ca... ⇲

UI issue

Text font is hard to read

Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size. This may help improve readability within the ap... ⇲

No refresh option

Fix: If the app lacks a refresh option, try closing and reopening the app to refresh the data manually. This can often resolve issues with outdat... ⇲

Buttons disappeared

Fix: Restart the app to see if the buttons reappear. Sometimes, a simple restart can resolve UI glitches. OR If the issue persists, try uninst... ⇲

Inaccurate data balance display

Fix: Log out of the app and log back in to refresh your account information. This can sometimes correct discrepancies in displayed data. OR Ch... ⇲

Inaccurate internet consumption display

Fix: Log out and log back into the app to refresh the data display, which may correct inaccuracies. OR Check your device's data usage settings... ⇲

Network issue

Requires constant internet connection

Fix: To mitigate issues with constant internet requirements, ensure you have a reliable data plan or Wi-Fi connection. You can also download cont... ⇲

Slow internet speed on certain plans

Fix: If you experience slow internet speeds, consider switching to a different Wi-Fi network or using a mobile data plan with better speed. OR... ⇲

Frequent logouts

Fix: Check your app settings for any options related to session management. If available, adjust the settings to extend the session duration or s... ⇲

Server errors during login

Fix: Ensure that your internet connection is stable. If you are using mobile data, try switching to Wi-Fi or vice versa to see if the issue persi... ⇲

Session expired errors

Fix: If you receive session expired errors, try logging out and then logging back in to refresh your session. This can often resolve the issue.... ⇲

Unable to log in after OTP

Fix: Ensure that you are entering the OTP correctly and that it has not expired. If you do not receive the OTP, try resending it after a few minu... ⇲

Payments issue

M-Paisa service not integrated

Fix: If M-Paisa is not integrated, check the app's settings or help section for any information on how to link your M-Paisa account, if available... ⇲

Registration issue

Registration issues

Fix: Double-check that all required fields are filled out correctly and that you are using a valid email address or phone number for registration... ⇲

Sign up process fails

Fix: Ensure that your device is running the latest version of iOS and that the app is updated to the latest version. This can resolve compatibili... ⇲

Compatibility issue

My Roshan not working on specific iOS version

Fix: Check the app's compatibility requirements in the App Store to ensure your iOS version is supported. If not, consider updating your iOS if p... ⇲

Updates issue

My Roshan prompts for update when none available

Fix: Clear the app cache by going to Settings > General > iPhone Storage, selecting the app, and choosing 'Offload App'. This can help resolve up... ⇲