fix problems on U.S. Soccer [iphone]

​

—— Run into issues on U.S. Soccer? Get help pending when official support gets back to you!

U.S. Soccer – Official App
Info:
company: U.S. Soccer Federation
: https://www.ussoccer.com/contact-us
Chat with our AI-based U.S. Soccer Support
   Hello! How can I assist you?  

characters left:
 
Audio issue

Loud music on app launch

Fix: Adjust the volume settings on your iPhone before launching the app. You can also mute your device or lower the volume to prevent loud music... ⇲

No audio for videos

Fix: Check the volume settings on your device to ensure that it is not muted or set too low. Also, check if the app has its own volume control wi... ⇲
 
Updates issue

Inconsistent game schedule updates

Fix: Refresh the app regularly by pulling down on the main screen to ensure you have the latest updates. Also, check your internet connection to... ⇲

Delayed match information

Fix: Refresh the app regularly to get the latest match information. Pull down on the main screen to refresh the content. OR Check your interne... ⇲
 
Bugs issue

Caps tracking not functioning

Fix: Ensure that you are logged into your account correctly. Log out and log back in to see if this resolves the issue. OR Check for any updat... ⇲
 
Crashes issue

U.S. Soccer crashes when accessing match features

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if the issue... ⇲
 
Customization issue

No option to add games to calendar

Fix: Check if the app has a built-in calendar feature. If it does, look for an 'Add to Calendar' option within the game details. OR As a worka... ⇲

No option to opt out of teams

Fix: Check the app settings for any options related to team preferences. If there is no option, consider providing feedback to the developers.... ⇲
 
Content issue

Mixed content for men's and women's teams

Fix: Navigate to the settings within the app and see if there is an option to filter content by team. If not, consider providing feedback to the... ⇲
 
UI issue

Annoying intro video with no skip option

Fix: If the intro video plays every time you open the app, try to close the app completely and reopen it to see if it skips the intro after the f... ⇲

Navigation issues

Fix: Familiarize yourself with the app layout by exploring different sections. Look for a help or tutorial section that may guide you through nav... ⇲
 
Login issue

Frequent logouts

Fix: Ensure that you are using the latest version of the app. Update it from the App Store if necessary, as updates often fix bugs related to log... ⇲

Service errors during login

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
Search issue

Difficult to find youth team information

Fix: Use the search function within the app to look for youth teams specifically. If the app has a dedicated section for youth teams, navigate th... ⇲
 
Notifications issue

Excessive notifications with no value

Fix: Go to Settings > Notifications > U.S. Soccer App and customize which notifications you want to receive. Turn off notifications that are not... ⇲

Notification icon won't disappear

Fix: Try clearing notifications within the app by going to the notifications section and marking them as read or clearing them out. OR If the... ⇲
 
Slow issue

Slow app performance

Fix: Close any other apps running in the background to free up resources. You can do this by swiping up from the bottom of the screen and swiping... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
57.9%

Bad experience
35.5%

Neutral
6.6%

~ from our NLP analysis of 259 combined software ratings.

 Switch to these Alternatives:
National Women's Soccer League
MLS: Live Soccer Scores & News
ECNL
Concacaf W Gold Cup App
GotSport Team App
Trace Teams
Soccer Rankings
GotSport Live
Techne Futbol: Soccer Training
STL CITY SC

 Private Data U.S. Soccer collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics