fix problems on NovelOasis [iphone]

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—— Run into issues on NovelOasis? Get help pending when official support gets back to you!

NovelOasis
Info:
company: 浩亮 崔
: https://www.novel-oasis.com/service/support
: novel-oasis.com
Chat with our AI-based NovelOasis Support
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Bugs issue

Daily check-in sometimes fails to show points

Fix: If the daily check-in fails, try logging out of your account and logging back in. This can refresh your session and may resolve the issue wi... ⇲

Typos and grammatical errors in stories

Fix: If you encounter typos, consider taking notes and reporting them through the app's feedback feature, if available, to help improve future co... ⇲
 
Payments issue

Expensive chapter purchases compared to published books

Fix: Consider waiting for promotional events or discounts that the app may offer periodically. This can help reduce the cost of chapter purchases... ⇲

Limited opportunities to earn vouchers/coins

Fix: Participate in any available in-app events or challenges that may offer additional vouchers or coins as rewards. Check the app regularly for... ⇲

High cost to unlock chapters

Fix: Evaluate your reading habits and consider budgeting for chapter purchases. Set a monthly limit to manage your spending on the app. OR Loo... ⇲

Vouchers expire quickly

Fix: Keep track of your vouchers and set reminders for when they are about to expire. This can help ensure you use them in time. OR Use vouche... ⇲

High cost for short chapters

Fix: Evaluate the value of the content you are purchasing. If you find the cost too high, consider waiting for longer chapters or bundles that ma... ⇲

Less coins for the same price compared to other apps

Fix: Research other apps to compare their coin systems and consider switching if you find a better value elsewhere. OR Keep an eye out for pro... ⇲
 
Updates issue

Unfinished stories published without notice

Fix: Keep track of the stories you are reading and check for updates regularly. If a story is marked as 'ongoing', it may be updated in the futur... ⇲
 
Support issue

Customer service unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact customer service. OR Try... ⇲
 
Crashes issue

NovelOasis crashes frequently

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes that can resolve crashing issues. Check the App St... ⇲
 
Login issue

Logging out issues

Fix: If you are unable to log out, try force-closing the app and reopening it. This can sometimes reset the session and allow you to log out. O... ⇲
 
Glitches issue

Glitches prevent receiving free chapters

Fix: Try clearing the app's cache by going to your iPhone settings, finding the NovelOasis app, and selecting 'Clear Cache' if that option is ava... ⇲
 
UI issue

Clumsy interface for navigation

Fix: Familiarize yourself with the app's layout by exploring all the menus and options. This can help you navigate more efficiently over time.... ⇲

No apparent way to bookmark chapters

Fix: Check the app's settings or help section to see if there is a bookmarking feature that may not be immediately visible. OR As a workaround... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.2%

Bad experience
10.5%

Neutral
3.3%

~ from our NLP analysis of 1,309 combined software ratings.

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 Private Data NovelOasis collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Coin Package 3: $9.99 Coin Package 3
  2. Coins Package 4: $19.99 Coins Package 4
  3. Coins Package #2: $4.99 Coins Package #2
  4. packet activity #2 : $8.99 packet activity #2
  5. Monthly Benefit: $19.99 Monthly Benefit
  6. Coins Package 1: $4.99 Coins Package 1
  7. Coins Package 5: $29.99 Coins Package 5
  8. Weekly Benefit: $9.99 Weekly Benefit
  9. Coins Package #13: $24.99 Coins Package #13
  10. Coins Package $39.99: $39.99 Coins Package $39.99