fix problems on Amcrest Smart Home [iphone]

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—— Run into issues on Amcrest Smart Home? Get help pending when official support gets back to you!

Amcrest Smart Home
Info:
company: Amcrest
: http://www.amcrest.com/support
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Customization issue

Motion detection sensitivity cannot be adjusted

Fix: 1. Open the Amcrest Smart Home app and navigate to the camera settings. 2. Look for motion detection settings; if sensitivity options are no... ⇲

No option to clear specific motion detection areas

Fix: 1. Check the camera settings in the Amcrest Smart Home app for any options related to motion detection zones. If not available, consider rep... ⇲

Recording time frame cannot be customized

Fix: 1. Check the recording settings in the app to see if there are options for scheduling recordings. 2. If customization is not available, cons... ⇲
 
Video issue

Video playback skips ahead during events

Fix: 1. Ensure that your internet connection is stable and fast enough for video playback. 2. Clear the app cache by uninstalling and reinstallin... ⇲

Inconsistent video quality display

Fix: 1. Check your internet speed and ensure it meets the requirements for streaming high-quality video. 2. Adjust the video quality settings in... ⇲

Playback errors when streaming video

Fix: 1. Ensure your internet connection is stable and fast enough for streaming. 2. Clear the app cache by uninstalling and reinstalling the app... ⇲
 
Downloads issue

Cannot download videos without being on the same WiFi

Fix: 1. Use the Amcrest Smart Home app to access the cloud storage feature if available, which may allow you to download videos remotely. 2. If c... ⇲
 
AI issue

Lack of on-device AI for object classification

Fix: 1. Regularly check for app updates that may introduce new features, including AI enhancements. 2. Explore third-party applications that may... ⇲
 
Permissions issue

Amcrest Smart Home does not allow sharing recorded clips

Fix: 1. Use the built-in sharing options in the app, if available, to share clips via email or social media. 2. If sharing is not supported, cons... ⇲
 
Notifications issue

No separate notifications for motion and doorbell press

Fix: 1. Check the notification settings in the Amcrest Smart Home app to see if you can customize notifications for different events. 2. If not a... ⇲
 
UI issue

Live view not immediately available on home screen

Fix: 1. Ensure that the app is updated to the latest version, as updates may improve performance. 2. Restart the app to refresh the live view fea... ⇲
 
Setup issue

Cloud recording setup is complicated

Fix: 1. Follow the in-app instructions carefully to set up cloud recording. If you encounter issues, refer to the user manual for detailed steps.... ⇲
 
Support issue

Support response is slow and unhelpful

Fix: 1. Check the Amcrest website for FAQs and troubleshooting guides that may address your issues without needing support. 2. Join user forums o... ⇲
 
Compatibility issue

Multiple apps required for different devices

Fix: 1. Check if there is a unified app available that supports all your devices. 2. Organize your apps in folders on your iPhone for easier acce... ⇲
 
Audio issue

Limited options for sound notifications

Fix: 1. Check the app settings for any available sound notification options and customize them as needed. 2. If options are limited, consider usi... ⇲
 
Updates issue

No quality assurance process for app updates

Fix: 1. Regularly check for app updates in the App Store and install them to ensure you have the latest features and fixes. 2. Provide feedback o... ⇲
 
Network issue

Difficulties connecting to WiFi after relocation

Fix: 1. Go to the camera settings in the Amcrest Smart Home app and select the option to change Wi-Fi settings. Follow the prompts to connect to... ⇲
 
Security issue

No ability to save login credentials securely

Fix: 1. Use a password manager app to securely store your login credentials for the Amcrest Smart Home app. 2. Enable Face ID or Touch ID on your... ⇲
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Good experience
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Bad experience
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Neutral
4.5%

~ from our NLP analysis of 2,053 combined software ratings.

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 Private Data Amcrest Smart Home collects from your iPhone
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  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
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    • Usage Data
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