fix problems on Gospel [iphone]

—— Run into issues on Gospel ? Get help pending when official support gets back to you!

Gospel for Kids

Info:

company: The Church of Jesus Christ of Latter-day Saints

: https://www.churchofjesuschrist.org/pages/mobileapps?lang=eng

: www.churchofjesuschrist.org

Chat with our AI-based Gospel Support

🛠️ Common Gospel Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Gospel crashes frequently

Fix: 1. Restart the app: Close the Gospel for Kids app completely by swiping it away in the app switcher. Then, reopen it to see if the issue per... ⇲

Music section empty after update

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the content. 2. Check internet connection: Ensure you have a stable in... ⇲

Bugs issue

Coloring pages not working

Fix: 1. Restart the app: Close and reopen the app to see if the coloring pages load properly. 2. Check for updates: Go to the App Store and ensur... ⇲

Hymns disappeared

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the content. 2. Check for updates: Go to the App Store and ensure you... ⇲

Crashes issue

Songs glitch and app crashes

Fix: 1. Restart the app: Close the app and reopen it to see if the glitches persist. 2. Clear app cache: Go to the app settings on your iPhone an... ⇲

Customization issue

Continuous play for scriptures not available

Fix: 1. Check app settings: Open the app and navigate to settings to see if there is an option for continuous play that needs to be enabled. 2. R... ⇲

Portuguese language option limited

Fix: 1. Check app settings: Go to the app settings and see if there are options to change or expand language settings. Ensure Portuguese is selec... ⇲

Need more coloring books

Fix: 1. Check for updates: Go to the App Store and ensure you have the latest version of the app, as new coloring books may be added in updates.... ⇲

UI issue

Difficulty toggling between Music / Voices

Fix: 1. Use the app's navigation: Familiarize yourself with the app's interface to find the toggle button for switching between Music and Voices.... ⇲

Pictures move too fast

Fix: 1. Adjust settings: Check if there are any settings within the app that allow you to control the speed of picture transitions. Adjust these... ⇲

Crayons too low on screen

Fix: 1. Adjust screen orientation: Try rotating your iPhone to see if the crayons reposition themselves correctly on the screen. 2. Restart the a... ⇲

Sing along photo change issue

Fix: 1. Restart the app: Close the app and reopen it to see if the photo change issue resolves itself. 2. Check for updates: Go to the App Store... ⇲

Updates issue

Blank coloring pages after update

Fix: 1. Restart the app: Close and reopen the app to refresh the content. 2. Check for updates: Ensure you have the latest version of the app, as... ⇲

Downloads issue

Stories won't download

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as stories may require online access to download. 2. Restart the... ⇲

Settings issue

Math problem barrier for printing

Fix: 1. Check app settings: Look for any settings related to printing and ensure they are configured correctly. 2. Restart the app: Close and reo... ⇲

Compatibility issue

Inability to play primary songs through Sonos speakers

Fix: 1. Check Sonos settings: Ensure that your Sonos speakers are properly set up and connected to the same Wi-Fi network as your iPhone. 2. Rest... ⇲